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speakit

Digital dictation and speech recognition solutions

German-Speaking Customer Service Representative - German

Customer SupportConfirmed live in the last 24 hours
Full-timeLisbon, Portugal

About the Job

Requirements

  • Fluency in German and good English-language skills are required.
  • Strong communication, analytical, and problem-solving abilities are required.
  • Ability to work in a fast-paced environment and meet deadlines is required.
  • Customer-service or back-office operations experience is advantageous.

Responsibilities

  • Support and advise customers about products, services, and orders.
  • Handle inquiries across various communication channels.
  • Follow company standards when handling sensitive information.
  • Collaborate with team members and other departments to resolve problems efficiently.
  • Monitor customer interactions and provide feedback for continuous improvement.

Desired Qualifications

  • Experience in customer service or back-office operations is advantageous.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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