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Traditions Health

Provides in-home health, palliative, hospice care

Clinical Team Manager

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeForsyth, IL, USA

About the Job

Requirements

  • Previous experience with Home Care Home Base (HCHB) is preferred, and advanced computer skills are preferred.
  • Be organized, detail-oriented, and able to manage multiple projects simultaneously.
  • Work independently with minimal supervision and communicate effectively orally and in writing.
  • Be a self-starter and work effectively independently and as part of a team.
  • Maintain a high standard of professional ethics.
  • Understand issues related to home health care delivery and problem-solve effectively.
  • Comply with accepted professional standards and practices.
  • Maintain agency mission, philosophy, and core values.
  • Ensure compliance with agency policies and procedures for operations and processes, including patient care, complaints, incidents, safety, and emergency management.
  • Ensure compliance with infection prevention, control, standard precautions, and infection identification and reporting policies and procedures.
  • Maintain patient confidentiality, including compliance with HIPAA regulations.
  • Graduate from an accredited School of Nursing.
  • A bachelor's degree in Nursing is preferred.
  • Have two years of experience as a Registered Nurse, including at least one year of management experience in a home care, hospice, or equivalent environment.
  • Be licensed as a registered nurse in the state where currently practicing or in accordance with nurse licensure compact rules for that state.
  • Pass a criminal background check and motor vehicle record check.
  • Complete a health statement acknowledging ability to perform the position's duties.
  • Have a valid state driver's license.
  • Maintain automobile liability insurance as required by law.
  • Hold a current CPR card.
  • Complete TB testing according to agency policy, including a one- or two-step TB skin test within 12 months of hire and annual TB symptom screening thereafter.

Responsibilities

  • Coordinate hospice and/or home health services for patients according to accepted practice standards and company procedures.
  • Review and approve patient information submitted by licensed professionals, patient care assessment coordination notes, and patient information submitted by licensed professionals.
  • Assist with patient care review meetings, case conferences, and interdisciplinary team meetings; address care decisions based on review.
  • Review and approve orders, follow up with licensed professionals on order edits, ensure orders are complete and corrected by their authors, enter and approve orders, and route them to medical records for physician signature.
  • Provide oversight of patient care and assist the branch director with day-to-day office, staff, and clinical operations management related to patient care.
  • Assist branch leadership with ongoing clinician education and training to ensure documentation meets regulatory standards.
  • Facilitate relationships among physicians, referral sources, patients, caregivers, and employees.
  • Review on-call coordination note reports daily.
  • Introduce services to patients and families, discuss services and potential start-of-care dates, and follow up with sales team members as needed.
  • Provide educational materials to families and staff on diagnoses, care provision, psychosocial aspects of chronic illness and disability, and end-of-life care.
  • Maintain provider requirements and work with providers, sales, and clinical staff to resolve issues.
  • Process workflow, coordination notes, and administrative tasks in a timely manner.
  • Back up the intake coordinator by receiving and entering referrals from payors, physicians, facilities, and staff, identifying who obtained each referral.
  • Attach referral paperwork to medical records in a timely manner and communicate referral acceptance to referral sources.
  • Back up the Patient Service Coordinator by rescheduling missed and declined visits and processing reassigned and rescheduled requests.
  • Review patient schedules and approve schedule changes to ensure assigned staff skills meet patient needs.
  • Follow up on unsigned orders when medical records cannot retrieve them.
  • Remain current on internal announcements and ensure policies, procedures, critical pathways, standards of care, and practice guidelines are met.
  • Provide orientation and in-service training to field and office staff, track and document education, and address documentation standards.
  • Assist the Branch Director and administrator during surveys as directed.
  • Attend and participate in staff meetings, in-services, community education functions, QAPI meetings, and management meetings as appropriate.
  • Address action items and organizational priorities to support achievement of company goals.
  • Participate in administrative on-call, support the on-call nurse, and manage software related to intake and critical workflow after hours.
  • Conduct continuous quality assessment and performance improvement activities as assigned.
  • Complete onsite supervisory visits as assigned.
  • Perform supervisory tasks when assuming branch leadership in the branch director's absence, including evaluations and counseling and making hiring and termination recommendations as requested.
  • Manage referral intake to ensure patients receive timely assessment visits according to policy.
  • Review patient care assessment notes and attach them to episode detail reports; contact physicians for orders for continued or additional services as needed.
  • Ensure existing orders are in place for requested medical supplies.
  • Enter non-admission information in patient records when no visit was made, and ensure the branch director is informed and approves the non-admission.
  • Review wound score deviations and vital sign alert reports, documenting actions and physician notifications.
  • Receive lab reports, assess results, send reports to physicians for review, and upload reviewed reports and fax confirmations to medical records.
  • Initiate employee and patient infection reports as necessary.
  • Review evaluation documentation, plans of care, comprehensive assessments, and submitted data for accuracy; follow up on documentation deficiencies or corrections.
  • Process plans of care and verify correct start-of-care dates.
  • Perform and maintain ongoing chart audits according to standard operating procedures.
  • Assist with hospice item set data, review error messages, and seek branch director guidance before locking.
  • Perform licensed professional duties and visit expectations as needed.
  • Participate in the on-call rotation as needed.
  • Perform additional duties assigned by the supervisor.

Desired Qualifications

  • Previous experience with Home Care Home Base (HCHB).
  • Advanced computer skills.

About the Company

Traditions Health

Provides in-home health, palliative, hospice care

Traditions Health delivers in-home medical services through a nationwide network of locations, offering home health, palliative, and hospice care. Its services are designed to keep patients, including seniors and those with life-limiting illnesses, in their own homes while receiving professional medical attention and support. The care works by deploying healthcare professionals to patients’ homes to provide assessment, therapy, symptom management, and end-of-life care, with billing based on the services rendered. Traditions Health differentiates itself through its broad geographic reach and integrated, patient-centered in-home care across multiple care lines, aiming to coordinate treatment and support to improve quality of life. The company’s goal is to provide compassionate, at-home medical care that helps individuals stay at home and receive appropriate care when needed.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
College Station, TX
Founded
2008

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