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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Director - Magnet Program Director

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeBaldwin Park, CA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor of Science in Nursing (BSN) and at least seven years of experience in business operations, clinical health care, or a directly related field are required.
  • At least seven years of experience in patient care delivery is required.
  • At least two years of experience managing operational or project budgets is required.
  • At least two years of experience in a leadership role with direct reports is required.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Establish best-practice models, perform strategic planning, and design patient-care delivery systems and practice standards across several locations.
  • Lead investigations of patient, family, and member concerns regarding patient care and services.
  • Partner with physicians, external healthcare providers, and other healthcare team members to achieve safe, optimal patient care across the continuum.
  • Manage clinical-area resource needs to ensure appropriate assignments and utilization; evaluate equipment, supply, and medication use and maintenance; and maintain accountability for patient and employee safety.
  • Maintain clinical expertise and provide clinical supervision, competency, and licensing necessary to direct unit care; delegate tasks within scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Prepare individuals for advancement, build collaborative networks, solicit and act on performance feedback, set goals, provide coaching, oversee recruitment and talent development, and ensure performance-management guidelines are followed.
  • Share organizational and industry best practices; motivate teams, align resource plans with business objectives, guide difficult decisions, and expand decision-making opportunities.
  • Oversee multiple departmental units, identify member and operational needs, manage work completion, translate strategy into business requirements, support business plans, make decisions, set standards, monitor progress, resolve escalated issues, communicate objectives, analyze costs and forecasts, distribute resources, remove obstacles, and ensure teams meet business objectives.
  • Direct hospital administrative functions, including developing strategies with stakeholders, reviewing reports and workflows, directing departmental responses, and being accountable for performance targets.
  • Champion operational initiatives and direct program, service, and systems development; align workplace and patient safety, human resources, labor relations, training, quality, and risk-management programs with organizational objectives.
  • Direct survey-readiness activities, mock rounds, issue mitigation, and audit-documentation review; oversee area budgets and ensure financial performance meets expectations.
  • Manage 24/7 care-delivery operations and programs; partner with physicians and clinical leaders, oversee workstreams, long-term plans and data-gathering processes, and cross-functional patient-management solutions.
  • Align hospital resources, direct multidisciplinary teams and hold them accountable, oversee emergency-preparedness programs and recovery plans, and ensure staff training and readiness.
  • Provide strategic direction to project teams and ensure implementation, equitable resource distribution, and delivery of objectives; oversee nursing services and patient-care teams in alignment with cost, quality, clinical, and utilization standards.
  • Direct strategic projects to remediate issues and improve quality, service, affordability, and operating efficiency; set standards for root-cause analysis and solutions to operational, quality, and safety issues.
  • Drive strategic plans for integrated services across the care continuum and consult senior and executive management on performance metrics for strategic improvement projects.
  • Develop and implement strategies for continuous improvement in clinical quality and safety; hold managers accountable for legal and regulatory compliance; establish and monitor outcome objectives and oversee systems for evaluating and improving patient care.

Desired Qualifications

  • Certified in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership.
  • Nurse Executive Certification (NE-BC) or Nurse Executive Advanced Certification (NEA-BC) from the American Nurses Credentialing Center.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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