Ikano Retail

Retail and consumer solutions provider

Food Assistant

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Part-timePetaling Jaya, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

Applicants must be above 18 years old.
Applicants must be service-minded and keep the customer in focus.
Applicants must be sales-driven and enthusiastic about working with others in a team.
Applicants must be able to work rotating shifts, public holidays, and weekends.
Applicants must be able to work in a fast-paced environment.
Applicants must have experience handling a cash register in the food services industry.
Applicants must demonstrate customer service skills and motivation to work in a vibrant retail environment.
Applicants must be passionate about food and people.
Applicants must take pride in serving the product range to customers.

Responsibilities

Keep customers in focus and support them in accordance with IKEA values.
Follow internal rules, policies, and daily operational routines relating to quality, food safety, and stock figures, as set by the manager.
Understand daily and weekly service targets and help improve service delivery.
Follow cash-handling procedures to ensure the security of money handling.
Optimize sales through up-selling and add-on sales.
Support colleagues when needed, share knowledge, and encourage colleagues to share their knowledge.
Learn about the food served and sold and share knowledge with customers and colleagues.
Promote a safety-first culture and coach others to ensure routines and requirements are known and followed in daily work.

Job Description

You ensure our customers are always in focus and strive to make them smile. You are a good listener and able to support the customer with an attitude based on the IKEA values.
You comply with and follow internal rules, policies and daily operational routines regarding issues like quality, food safety and stock figures as set by my manager.
You understand our daily and weekly service targets and help to improve our service delivery.
You follow cash handling procedures to ensure the security of money handling.
You work to optimise sales, e.g. up-selling and add-on sales.
You help and support colleagues when needed and share your knowledge with them and encourage them to do the same.
You are passionate about the food we serve/sell and actively learn about it and share your knowledge with customers and colleagues.
Promoting a safety-first culture, as well as coach others in ensuring routines and requirements are known and followed in all daily work.

Qualifications

Local Malaysian are encourage to apply
Above 18years old
Service-minded and always keeping the customer in focus
Sales-driven and enthusiastic about working with others in a team
Able to work on rotating shifts, public holidays and weekends
Able to work in fast-paced environment
You have an experience in handling cash register in food services industry.
You demonstrate excellent customer service; a sale driven and feel motivated in working in a vibrant retail environment.
You are passionate about food and people.
You take pride in how you serve our range to customers and want to give them a tasty reason to return again and again!

Additional Information

Important Note:
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About the Company

Ikano Retail

Retail and consumer solutions provider

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Luxembourg
Founded: 1988

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