Full-Time

Technical Support Engineer 1

New York

Confirmed live in the last 24 hours

Datadog

Datadog

5,001-10,000 employees

Cloud monitoring and analysis platform

Data & Analytics

Entry

New York, NY, USA

Required Skills
Linux/Unix
Requirements
  • Computer Science/Engineering major or Bootcamp graduate
  • Active contribution to open-source projects and Engineering Community
  • Self-motivated with a desire for continuous learning
  • Client-centric approach
  • Effective written and verbal communicator
  • Programming experience and basic knowledge of Linux
  • Rotating schedule with weekend availability
Responsibilities
  • Engage with customers via multiple channels to resolve technical support requests
  • Reproduce technical issues and explore integrations
  • Lead product demos to customers
  • Participate in product conversations based on client feedback
  • Specialize in one or more Datadog product areas

Datadog offers a cloud monitoring platform that provides real-time monitoring and analysis across diverse cloud environments, integrating data from various sources for DevOps teams, ensuring comprehensive observability for modern cloud-based applications. The platform utilizes infrastructure monitoring, log management, APM, security monitoring, network monitoring, synthetic monitoring, real user monitoring, and serverless monitoring to provide comprehensive observability for cloud-based applications.

Company Stage

IPO

Total Funding

$147.9M

Headquarters

New York, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

9%

1 year growth

19%

2 year growth

67%