Network Engineer
Black Box
Network Engineer
Black Box
End-to-end digital infrastructure and IT services
Hardware network solution deployments spanning geographical separation.
Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.
Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.
Network Security patching.
Cisco / Juniper Firewall experience required
Working closely with Cyber Security team to manage Security patches on allocated tasks
Handling global Network plat form and available to work in Shits, if needed
Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.
Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.
Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined
Actively and consistently, recommend and support all efforts to improve, simplify, automate and enhance day-to-day service delivery operations and the client experience.
Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.
Directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.
Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint
Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.
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