People Operations Specialist @ Flow

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

We are looking for a talented People Operations Specialist to join our team and help Flow scale our high-performing property-level team. As a key member of our People Operations team, you will be responsible for the management and support of the operational and administrative functions of recruiting, onboarding, and compliance. The ideal candidate will be able to manage the logistics around the employee lifecycle from hiring to onboarding to growth and development.

Responsibilities:

Consult with managers regarding business staffing needs and specific job objectives
Assist the team in writing job descriptions and posting on our ATS and career websites
Help the hiring team through the recruiting process, including resume review, interview scheduling, screening candidates, and interview prep
Provide additional support to the People Operations team in areas such as orientation, benefits, leaves of absence, and performance reviews
Helps ensure compliance by entering and maintaining quality data and documentation in our HRIS, ATS, and related systems while always looking for ways to improve and automate HR processes
Help shape internal culture through the implementation and promotion of user-friendly, accessible policies and procedures that provide a positive employee experience
Manage and process various HR lifecycle transactions such as onboarding, offboarding, and personnel data changes
Enter and maintain data in HR systems to ensure compliance with federal, state, and regulatory standards
Respond to team members and hiring managers’ inquiries via live calls, e-mails, and other communication formats regarding HR questions, issues, problems, and status changes
Provide team members with accurate responses, resource training, and support in problem resolution regarding company policies and procedures, benefits, and payroll
Provide sound judgment and/or resolution on team member’s issues by utilizing resources, i.e., policy, process, and relevant employment law

Ideal Background:

Bachelor’s degree in Human Resources Management, Organizational Psychology, or a relevant field
A minimum of 1-2 years of experience in property management or hospitality HR ops and/or recruiting
Demonstrated success as a People Operations/HR Coordinator and/or Specialist
Excellent communication skills and the ability to prioritize and complete projects within ambitious deadlines
Solid knowledge of HR policies and best practices
Ability to manage and conduct various types of interviews (e.g., structured, competency-based, and behavioral)
Familiarity with HRIS and applicant tracking systems

Benefits

• Fully employer-paid benefits (Medical / Dental / Vision / Disability / Life)

• Paid time off and 13 paid holidays

• 401(k) retirement plan

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Pre-tax commuter benefits

• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

Responsibilities:

Ideal Background:

6 month growth

1 year growth

2 year growth

Benefits