Familiarity with foreign affairs discipline and tourism regulations, and basic knowledge of laws and regulations including public security and fire protection regulations.
Strong organization, command, coordination, and management control abilities; ability to handle guest complaints and emergencies.
Responsibilities
Oversee operations of the mentioned departments, ensuring the highest service standards in accordance with operating procedures and Kempinski standards.
Control duty rosters for subdepartments, guaranteeing quality while considering personnel cost efficiency.
Greet VIP guests and escort them to their rooms.
Bid farewell to VIP guests upon departure.
Responsible for operations of above mentioned departments ensuring the highest standards of service in accordance with the operating procedures and Kempinski Standards.
Controlling of the duty roster for sub departments guaranteeing the quality as well as con-sidering the highest personnel cost efficiency.
Familiar with foreign affairs discipline, understand tourism regulations, and know the basic knowledge of laws and regulations such as public security and fire protection regulations.
With a strong organization, command, coordination and control management ability, can deal with guest complaints and emergencies.
Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure.