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Santander

Global retail and commercial banking group

Junior Business Process and Systems Solutions Analyst

Business AnalysisPosted on Nov 10
Part-timeWrocław, Poland

About the Job

Requirements

  • At least 1–3 years of experience in business or process analysis, working with IT systems, or digital solutions.
  • Experience creating user stories, acceptance criteria, or test scenarios.
  • Knowledge of agile ways of working, particularly Scrum.
  • Ability to use Jira, Confluence, and Excel.
  • Ability to analyze information, ask relevant questions, and propose solutions.
  • English proficiency at B2 level to work with documentation and communicate in basic project contexts.
  • Native-level Polish.

Responsibilities

  • Gather and clarify business requirements and translate them into functional requirements.
  • Prepare user stories, acceptance criteria, and test scenarios.
  • Analyze processes and system operations, identifying problems and opportunities for improvement.
  • Collaborate with the product owner, Scrum team, developers, testers, and stakeholders.
  • Prepare analytical documentation and change descriptions.
  • Support solutions that improve process quality, data quality, and customer and user experience.
  • Use AI in daily work to analyze and organize information, clarify requirements and identify inconsistencies, create user stories and test scenarios, and quickly learn about processes and systems.

About the Company

Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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