RemoteHome-based remote role covering listed territory across Ireland and Northern Ireland.
Sales & Account ManagementField Sales
About the job
Requirements
Senior account management experience with high-level business-owner contacts.
Ability to manage business-to-business distribution, analyse, forecast, and control a sales pipeline.
Strong prospecting and closing skills, including identifying customer needs and tailoring solutions.
Proven track record of achieving sales targets with new and existing businesses.
Experience building strong, long-term, trusting relationships with senior customer contacts with high revenue contributions.
Commercial knowledge of business and value, and ability to make decisions that support business needs.
Strong negotiation skills.
Ability to communicate at all levels, both written and verbal.
Excellent administrative management.
Responsibilities
Ensure accounts align with the key pillars of the Dermalogica strategy: Education, Personalisation, and Human Touch.
Identify and develop opportunities to progress Professional Skin Therapists into advanced treatment solutions, supported by at-home care and guided by consumer demand and market insights.
Segment the defined account base to identify opportunities for future growth within existing accounts.
Partner with business owners to understand their goals, build strategies jointly, and execute growth plans with objectives for activities and revenue growth.
Build high-level relationships focused on long-term retention.
Identify new business opportunities and collaborate with the New Business Development Manager to grow distribution with high-value Professional Skin Therapists and medical practitioner prospects; identify and target potential clients through cold calling, networking, and other active prospecting methods; acquire new high-value and medical practitioner accounts.
Communicate new product launches, promotions, and key marketing activities to accounts to maximise sell-out impact.
Report growth and activity metrics to the Sales Manager and identify opportunities to improve territory-management efficiency.
Build customer-level sales forecasts based on shared business plans and hold regular reporting meetings with the line manager to discuss pipeline, account planning, growth objectives, and market opportunities.
Meet or exceed assigned sales targets by closing sales and generating revenue.
Stay updated on market insights and consumer data to build account strategy and future growth.
Coordinate internal resources, including Product Supply, Education, and Marketing Assets, to meet customer needs and provide exceptional customer service.
Maintain Sugar CRM records and comply with internal processes.
Own customer relationships and remain the main point of contact for accounts while working with colleagues across departments to address customer opportunities and concerns.
Support other ASM territories when needed, including vacancy coverage, holiday cover, or project support.
Plan and deliver trade events, partner engagement days, trade shows, and prospecting events.
Desired Qualifications
Professional skin care experience is advantageous but not essential.
Regional Business Manager - North of Ireland €55,000 + Car Allowance + Broadband Allowance Covering - Dublin, Meath, Louth, Cavan, Longford, Leitrim, Roscommon, Galway, Mayo, Sligo, Donegal, Fermanagh, Tyrone, Derry, Antrim, Armagh, Down, Monaghan
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.
Our Regional Business Managers are responsible for the overall sales performance and strategic direction of their region, delivering on company vision and targets. You set the strategy for your territory, develop key accounts and the businesses within it, build senior-level relationships with key accounts, and drive consistent, professional execution of joint business plans, monthly call cycles, and marketing activations across your territory.
Responsibilities
Could this be you?
Ensure that accounts are aligned on the key pillars of the dermalogica strategy: Education, Personalisation, and Human Touch.
Identify and develop opportunities to progress PSTs into advanced treatment solutions, supported by at home care, guided by consumer demand and market insights.
Actively segment the defined account base with a focus on identifying opportunities for future growth within existing accounts.
Partner closely with business owners to understand their goals, jointly build a strategy and execute growth plans, setting key objectives for activities and revenue growth.
Build high-level relationships that focus on long-term retention.
Continually identify new business opportunities and collaborate with the New Business Development Manager to grow distribution with high-value Professional Skin Therapists and Medical practitioners' prospects. Identify and target potential clients through active prospecting methods, including cold calling and networking. New business acquisition for high-value accounts and medical practitioners
Communicate new product launches, promotions, and key marketing activities to all accounts to maximise sell-out impact.
Regularly report on growth and activity metrics to the Sales Manager, identifying opportunities for improved efficiency in territory management.
Build accurate sales forecasts at a customer level based upon shared business plans. Hold regular reporting meetings with your line manager to discuss performance in terms of pipeline, account planning, growth objectives, and market opportunities.
Meet or exceed assigned sales targets by consistently closing sales and generating revenue.
Stay updated on market insights and consumer data to build account strategy and future growth.
Ensure the coordination of internal resources to service the needs of customers, including Product Supply, Education, and Marketing Assets, to ensure exceptional customer service.
Ensure full compliance with internal processes, including maintenance of Sugar CRM records.
Be the ultimate owner of the customer relationship. Work collaboratively with colleagues across all departments to address customer opportunities and concerns, while always ensuring you remain the main point of contact for your accounts.
Support other ASM territories when there is a business need, such as a vacancy, holiday cover, or project support.
This role will also involve the planning and delivery of trade events; partner engagement days, trade shows, and prospecting events.