In PersonOpen to assignment in Kota Kinabalu, Sandakan, or Tawau; frequent travel within the assigned territory.
RetailRetail Store Management
About the job
Requirements
A bachelor's degree in Business Administration, Marketing, Management, Engineering, or a related field is required.
A minimum of 2–5 years of experience in sales, retail operations, fast-moving consumer goods, oil and gas, or dealer/franchise management is required.
Strong knowledge of retail operations, sales management, and customer relationship management is required.
The candidate must demonstrate the ability to achieve sales targets and drive business growth.
Strong analytical and problem-solving abilities, including experience with performance analysis and reporting, are required.
The candidate must be able to build and maintain effective relationships with dealers and stakeholders.
The candidate must be willing to travel frequently within the assigned territory.
A valid driving license and personal transportation are required.
The candidate must be open to assignment in Kota Kinabalu, Sandakan, or Tawau.
Responsibilities
Monitor and improve the financial and operational performance of wholesale sites.
Manage a network of retail fuel service stations and lead service station dealers to achieve operational excellence.
Drive marketing programs to achieve planned volume, revenue, and margin growth.
Monitor market and competitor activities and recommend strategic plans to maximize sales and profitability.
Build and maintain strong relationships with service station dealers through regular site visits and team meetings, ensuring outstanding customer service, implementing business initiatives, and assisting with relationship administration.
Work closely with customer service, business support, supply chain, distribution, and governing bodies.
Communicate and negotiate changes in rent or license fees for CODO sites.
Manage retail profitability by counseling on retail pricing and improving sales volume.
Monitor changes in site and market factors that may require adjustments to site operations.
Ensure customer service standards are consistently met and that processes for identifying and resolving issues affecting customer satisfaction work effectively.
Ensure effective execution of promotions and site appearance standards.
Ensure the development and training of site operators; coordinate ongoing learning workshops and seminars for dealers and station staff to support the marketing plan, emphasizing customer service.
Ensure effective implementation of all SSHE/OIMS and controls policies.
Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.
We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!
Responsibilities:
Monitor and improve site financial and operational performance for 'wholesale' site.
Manage a network of Retail Fuel Service Stations and lead service station dealers to achieve operational excellence
Drive marketing programs in order to achieve planned volume, revenue, and margin growth
Actively keep a pulse on market and competitor activities and recommend strategic plans to maximize sales and profitability.
Build and maintain strong relationships with service station dealers with regular site visits and team meetings, to ensure continuous delivery of outstanding customer service and implement ongoing business initiatives and assist with administrative requirement of relationship.
Work closely with customer service, business support, supply chain, distribution, and governing bodies.
Communicate and negotiate changes in rent / license fees (apply to CODO sites)
Manage the retail profitability through counseling on Retail pricing and improvement on sales volume.
Monitor changes in site / market factors that may require and adjustment to site operation.
Ensure that customer service standards are consistently met and that a process to identify and resolve issues impacting customer satisfaction is working effectively.
Ensure that effective promotional and site appearance execution.
Ensure development and training of site operators, coordinate continuous learning workshops and seminars for Dealers/Station staff to support the implementation of the marketing plan with emphasis on delivery of world class customer service.
Ensure effective implementation of all SSHE/OIMS and Controls policies.
Requirements:
Bachelor's Degree in Business Administration, Marketing, Management, Engineering, or a related field
Minimum 2–5 years of experience in sales, retail operations, FMCG, oil & gas, or dealer/franchise management.
Strong knowledge of retail operations, sales management and customer relationship management.
Proven ability to achieve sales targets and drive business growth.
Excellent communication, negotiation and interpersonal skills.
Strong analytical and problem-solving abilities with experience in performance analysis and reporting.
Ability to build and maintain effective relationships with dealers and stakeholders.
Willingness to travel frequently within the assigned territory.
Possess a valid driving license and own transportation.
Open to being assigned to any of the following locations: Kota Kinabalu, Sandakan, or Tawau.
Thank you for your application! We’re thrilled that you’d like to join Petron Malaysia and we appreciate your interest in the position.
Please note that due to the volume of applications, only shortlisted candidates will be contacted.