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Loop AI

AI-driven restaurant delivery financial reconciliation

Delivery Strategist - Restaurant Finance

Customer ExperienceConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$120k - $180k /yr

About the Job

Requirements

  • Have at least 5–8 years of experience in a finance, FP&A, or accounting role in a direct-to-consumer brand or in the e-commerce, CPG, hospitality, or restaurant industry.
  • Have experience as a senior financial controller, finance manager, or senior finance manager, managing the lifecycle across accounting, FP&A, and treasury.
  • Have the ability to sell a product, vision, idea, project, or similar offering.
  • Have the ability to break complex problems into smaller parts and build the necessary processes and systems around them.
  • Have the ability to think in terms of metrics, funnels, and dashboards.
  • Have exhibited leadership while also having worked in individual-contributor roles across previous roles.
  • Have the ability to understand complex customer or business problem statements from a business perspective, make tradeoffs, and build for the right customer outcomes.
  • Be a CFA or CPA charter holder.

Responsibilities

  • Own key customer value metrics.
  • Build playbooks for the sales and customer support functions.
  • Own internal processes across analytics, product surfaces, content, and communications across functions to ensure value delivery to customers.
  • Own internal processes needed to monitor and improve agentic workflows, including evaluations, system prompts, templates, and customer agentic workflows.
  • Collaborate with the go-to-market and Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account.

Desired Qualifications

  • Demonstrate Loop's cultural values of radical ownership and customer obsession, and move quickly to solve problems.
  • Have a strong hunger for personal growth and a desire to build and deploy next-generation products at scale, as an operator or founder.

About the Company

Loop AI

AI-driven restaurant delivery financial reconciliation

Loop AI provides a subscription SaaS back-office platform that helps multi-location restaurants optimize profitability in the third-party delivery space by automating financial reconciliation of orders from services like DoorDash, Uber Eats, and Grubhub. It works by breaking each order into line items (up to about 15), automating bookkeeping, offering a real-time dashboard to track sales and lost revenue, and helping manage and dispute chargebacks, while also using AI to surface operational issues from customer feedback. It differentiates itself through founder-led industry and tech experience, a laser focus on the complex delivery financial model, and a combination of reconciliation automation, revenue recovery, and actionable feedback insights. Its goal is to reduce accounting time, improve margins, and recover revenue for restaurant operators.

Company size
51-200
Company stage
Seed
Total funding
$6M
Headquarters
California, United States
Founded
2022

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