Hospital Contract Coordinator

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The Role

As we navigate a major organisational transition, we’re strengthening our team to support our future direction. This role offers an opportunity to play an important part in shaping the next phase of our business.

An exciting opportunity has become available for an experienced Hospital Contract Coordinator to join our Health Services team on a 6-month fixed-term contract from January to June 2027.

This is a hands-on and highly detail-focused role supporting the transition of a significant portfolio of private hospital contracts. With arrangements currently in place across approximately for over 200 hospitals, you will support the preparation and coordination of new contracts, helping ensure key contractual information is accurately captured, analysed and maintained ahead of the transition.

Working with specialised hospital terminology, payment models and complex contractual data, you will play an important role in maintaining strong processes, accurate audit trails and high-quality contract information throughout the transition.

Responsibilities include:

• Support the coordination and administration of a large portfolio of private hospital contracts through the contract transition process.
• Review and interpret hospital contracts, identifying and accurately capturing key commercial, operational and payment information.
• Maintain clear and comprehensive audit trails across contractual information, amendments, decisions and supporting documentation.
• Use Excel to compare, analyse and validate contract data, identifying inconsistencies, trends and areas requiring further review.
• Support the preparation of new hospital contracting arrangements, ensuring documentation and data are accurate, complete and progressed within required timeframes.
• Maintain contract records, trackers and supporting documentation to provide clear visibility of progress across the hospital portfolio.
• Work closely with internal stakeholders to resolve contract and data queries and ensure information is appropriately validated.
• Apply a meticulous and structured approach to contract administration, data management and quality assurance.
• Work flexibly across priorities and take a hands-on approach to progressing detailed contract activities during a fast-paced transition period.

What you’ll need to make it possible

• Previous experience within private hospitals, health insurance, healthcare contracting or a closely related environment.
• Strong understanding of private hospital terminology, contracting arrangements and healthcare payment models.
• Demonstrated ability to read and interpret hospital contracts and accurately identify key contractual information.
• Strong Excel skills, with experience using spreadsheets for comparisons, data analysis, validation and reporting.
• Excellent attention to detail and a demonstrated ability to maintain accurate documentation and clear audit trails.
• Strong organisational skills, with the ability to manage detailed information and multiple contracts within defined timeframes.
• Strong analytical and problem-solving capability with a practical, hands-on approach to working through complex information.
• Effective communication and stakeholder engagement skills, with the ability to work collaboratively across different teams.
• Flexibility and adaptability to work effectively within a changing and deadline-driven environment.
• The role is open to candidates based in Melbourne, Sydney or Brisbane with hybrid working arrangements

Please note: This is a Security Cleared Position. Applicants must be Australian citizens and eligible to obtain and maintain a Baseline Security Clearance.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment.

We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Location

Melbourne Office (33X)

Recruiter

Ashleigh Thomas