Solutions Consultant - AI & Recruitment Technology

Career Now Brands is seeking an experienced and passionate Solutions Consultant to join our dynamic team.  This role partners closely with Sales, Product, and Engineering to help clients understand, adopt, and successfully launch AI-driven recruitment solutions. The role is a key communicator and facilitator between our customer’s own business goals and the teams at Career Now Brands that work to help achieve them, as such it will sit at the intersection of sales consultation, solution design, project management, and product strategy, reporting to the SVP of Product.

You will work directly with prospective and existing clients to understand their recruitment workflows, identify opportunities to apply AI and automation, and guide the configuration and rollout of our AI capabilities. You will own KPIs that are key to the health of our business and which will span client satisfaction, usage, growth, and cost-to-serve. 

Over time, this role is expected to evolve into a Product Manager or Product Strategy position as our AI platform and client adoption mature.

Responsibilities:

Sales & Client Consultation

Partner with Sales on discovery and solutioning calls with prospective clients

Ensure understanding of client’s desired outcomes & business goals

Identify industry trends over time and translate them into insights to inform product development

Translate asks & needs into actionable projects with clear & measurable timelines

Ask smart, structured questions to understand a client’s:

Recruiting workflows

ATS / CRM / technology stack

Candidate engagement challenges

Volume, velocity, and quality constraints

Act as a trusted technical advisor during the sales cycle

AI Solution Design & Strategy

Design high-level AI strategies for clients leveraging our AI capabilities (e.g., qualification, scheduling, routing, onboarding, retention support)

Recommend solution architectures that balance speed, impact, and operational feasibility

Create solution outlines, implementation approaches, and phased rollout plans

Help clients understand how AI fits into their broader recruiting and hiring strategy

Implementation & (Light) Project Management

Serve as the primary point of coordination during AI launches and configurations

Project management responsibilities including:

Requirements gathering

Configuration planning

Timeline coordination

Testing & validation

Launch readiness

Ensure smooth handoffs between Sales, Engineering, Product, and Client Success

Track risks, dependencies, and open questions through implementation & onboarding

Translate business and recruiting challenges into practical AI-powered solutions

Build business cases, small prototypes, and product vision statements

Confirm requirements and move them swiftly into the backlog

Lead internal discussions between business & technical stakeholders to ensure the vision is well understood

Vendor & Integration Management

Work with third-party vendors and technology partners to:

Gather requirements

Coordinate technical setup and integrations

“Bird dog” progress to keep implementations moving

Assist with vendor evaluations, agreements, and integration planning

Help ensure integrations align with client needs and internal standards

Cross-Functional Collaboration

Engage Engineering, Data, and Product teams to:

Support deeper technical analysis when needed

Validate solution feasibility

Influence roadmap priorities based on client needs

Translate client feedback and field learnings into actionable product insights

Contribute to internal documentation, playbooks, and best practices

Required Qualifications:

3–7+ years of experience in one or more of the following:

Solutions Consulting

Sales Engineering

Technical Consulting

Product Operations or Implementation

Strong understanding of SaaS, APIs, integrations, and modern tech stacks

Experience working with AI, automation, or workflow technology (hands-on or consultative, but with demonstrated results)

Comfortable in client-facing, executive-level conversations

Ability to translate technical concepts into business value

Strong organizational and communication skills

Comfortable operating in ambiguity and fast-moving environments

Nice to Have:

Experience in recruiting technology, HR tech, or marketing technology

Exposure to ATS platforms, CRMs, or candidate engagement tools

Prior product management or roadmap-influencing experience

Familiarity with Agile or other lightweight project management methodologies

What Success Looks Like

Sales teams feel confident bringing you into complex AI and technology conversations

Clients clearly understand how AI will improve their recruiting outcomes

AI launches are smooth, well-coordinated, and meet client expectations

Product and Engineering receive clear, actionable insights from real client usage

The role naturally grows toward product ownership and roadmap influence

Company Perks:

Competitive salary and benefits package

Opportunity to work on challenging and impactful projects

Collaborative and supportive work environment

Chance to learn and grow your skills in a rapidly evolving field

Be part of a company that values data-driven decision-making