K

Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Dir – Hospital

Medical, Clinical & VeterinaryUpdated on Nov 13
Full-timeSacramento, CA, USANo salary listedIn-person

About the Job

Requirements

  • Minimum seven years of experience in patient care delivery.
  • Bachelor’s degree in Nursing (BSN) and a minimum of seven years of experience in business operations, clinical health care, or a directly related field.
  • Minimum two years of experience managing operational or project budgets.
  • Minimum two years of experience in a leadership role with direct reports.
  • Basic Life Support certification is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Establish best-practice models, perform strategic planning, and design patient care delivery systems and practice standards across several locations.
  • Lead investigations of patient, family, or member concerns regarding patient care and services.
  • Partner with physicians, outside healthcare providers, and other healthcare team members to achieve optimal and safe patient care across the continuum.
  • Manage clinical-area resource needs to ensure appropriate assignment and utilization; evaluate the use and maintenance of equipment, supplies, and medications; and maintain accountability for patient and employee safety.
  • Maintain clinical expertise and provide the clinical supervision, competency, and licensing needed to direct care in the unit; delegate tasks consistent with scope of practice and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to support high-quality care and compliance with the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Prepare individuals for growth and advancement; build collaborative networks; solicit and act on performance feedback; set goals and provide feedback and coaching; oversee recruitment, selection, and talent development; and ensure performance management guidelines and expectations meet business needs.
  • Keep current with organizational best practices, processes, benchmarks, and industry trends, and share best practices across teams.
  • Motivate and empower teams, maintain a skilled and engaged workforce by aligning resource plans with business objectives, guide difficult decisions, and create opportunities for broader decision-making and impact.
  • Oversee multiple units within a department by identifying member and operational needs, ensuring work assignment completion, translating business strategy into actionable requirements, and aligning products and services with member expectations and organizational strategy.
  • Gain cross-functional support for business plans and priorities; make decisions; set standards and measure progress; resolve escalated issues; communicate goals and objectives; analyze resources, costs, and forecasts; prioritize and distribute resources; remove performance obstacles; guide performance; develop contingency plans; and ensure teams achieve business objectives.
  • Direct hospital administrative functions supporting patient care, including approving timelines and developing stakeholder strategies; developing and reviewing reports and workflows; directing department responses and accountability for performance targets; and leading operational initiatives and program, service, and system development.
  • Align workplace and patient safety, human resources, labor relations, training and development, and quality and risk management programs with organizational mission and values.
  • Direct survey-readiness activities, including mock rounds, issue mitigation, and review of audit documentation, information, and reports; oversee assigned-area budget development and financial performance.
  • Manage care delivery operations and programs in a 24/7 environment; partner with physicians and clinical leaders on care-delivery initiatives and oversee workstreams.
  • Oversee long-term plans, policies, and processes for data gathering and analysis while ensuring alignment with guidelines and regulations; drive cross-functional patient-management solutions with internal and external leaders.
  • Align hospital resources for appropriate assignment and utilization; direct multidisciplinary hospital teams and hold them accountable for performance.
  • Oversee emergency-preparedness program design; adjust department emergency-preparedness and recovery plans; and ensure managers and staff are trained on expectations during and after emergencies.
  • Provide strategic direction to project teams, ensuring implementation, equitable resource distribution, and delivery of objectives; oversee nursing-services and patient-care teams in alignment with cost, quality, clinical, and utilization standards.
  • Direct operational and technology-process improvements through strategic projects addressing issue remediation, quality, service, affordability, and operating efficiency.
  • Define standards for clinical teams to identify escalation root causes, recommend and implement solutions, improve operational-system processes, and address quality and safety issues.
  • Drive strategic plans for integrated services across the continuum of care and consult senior and executive management on performance metrics for strategic improvement projects.
  • Develop and implement strategies for continuous improvement in the quality and safety of clinical practices, services, and operations for patients and staff.
  • Hold managers accountable for legal and regulatory compliance, including the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.
  • Establish and monitor outcome objectives, and oversee systems, processes, and methods to evaluate and improve patient care within the assigned department and across the continuum of care.

Desired Qualifications

  • Certification in Executive Nursing Practice (CENP) from the American Organization for Nursing Leadership (AONL).
  • Nurse Executive Certification (NE-BC) or Nurse Executive Advanced Certification (NEA-BC) from the American Nurses Credentialing Center (ANCC).

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

Recently Posted Jobs

Explore more opportunities at Kaiser Permanente

See more jobs