Experienced Case Manager - Corporate Intelligence, Sub-Saharan Africa

CORPORATE INTELLIGENCE EXPERIENCED CASE MANAGER – SUB-SAHARAN AFRICA, CAPE TOWN

S-RM is seeking an experienced Case Manager to join the sub-Saharan Africa team within our Corporate Intelligence division, based in our Cape Town office.

WHO ARE WE

S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped companies, governments and private individuals solve some of their most complex challenges.

We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, enthusiastic people who want to think critically, solve complex problems, and achieve success.

But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day.

We're excited you're thinking about joining us.

THE ROLE

The successful candidate will play a leading role in the management and delivery of a range of complex corporate intelligence matters relating to the sub-Saharan Africa region. They will combine strong investigative expertise, project management, and client relationship skills to deliver high-quality project work for our clients.

The key areas of responsibility will be:

• Manage a broad range of complex due diligence investigative engagements from initial scoping through to delivery, ensuring projects are completed to a high standard and within agreed timelines.

• Analyse information from a wide range of sources to produce accurate and well supported findings. 

• Conduct human source enquiries across sub-Saharan Africa, consistently building the team's regional network.

• Build and maintain strong relationships with our clients, including presenting findings via verbal briefings and presentations to senior stakeholders.

• Identify opportunities for additional project work and contribute to the growth of existing client relationships.

• Play a key role in developing S-RM's research capabilities, knowledge base, and professional network across the sub-Saharan Africa region.

• Mentor, manage, and support analysts, sharing expertise and promoting high-quality investigative standards across the team.

• Contribute to the continuous improvement of investigative best practice.

WHAT WE ARE LOOKING FOR

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. Candidates with the following qualifications and experience are likely to succeed in our sub-Saharan team at S-RM.

• A minimum of 5 years of experience in the Corporate Intelligence/Strategic Intelligence industry, or adjacent industries like law, finance, or investigative journalism.

• Experience leading on complex engagements, including in-depth due diligence assignments, high-stakes investigations, and market entry analyses, with a strong focus on jurisdictions in sub-Saharan Africa.

• Deep understanding of political, economic, commercial, and legal dynamics across sub-Saharan Africa. 

• Excellent open source research skills and confidence in conducting regional human source enquiries.

• Proven ability to effectively plan, staff, and manage Corporate Intelligence/Strategic Intelligence projects of varying complexities within budget and timelines, as well as being accountable for the work of other team members, quality assurance, and client deliverables.

• Demonstrable experience in client communication and relationship building, including request scoping, project proposals, day-to-day client management.

• Strong oral and written communication skills, including experience providing clear and constructive feedback to team members. 

• Experience in mentoring and managing junior colleagues, sharing best practice, and upholding quality standards.

• Proficiency in French, Portuguese, or other relevant regional languages will be to your advantage, though not essential.  

The role will be based in our Cape Town office, with a hybrid working arrangement requiring two days per week in office. Candidates are required to have permission to work in South Africa by the start of their employment. 

OUR BENEFITS

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:

• 23 days holiday per year in addition to public holidays (+1 day for every day of service up to a maximum of 28 days);

• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education;

• Hybrid working and flexible working hours

Parental Support:

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;

• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;

• Paternity leave – 6 weeks of full pay.

Various Health and Medical Benefits including: 

• Medical Aid and Gap Cover Policy (taxable benefit) with Discovery Health for you and your family;

• Free access to the world-famous mindfulness app Headspace;

• EAP programme for you and your immediate family.

The APPLICATION PROCESS

To apply for this role, please submit a CV and cover letter to link: Job Application for Corporate Intelligence Experienced Case Manager – Sub-Saharan Africa, Cape Town at S-RM