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Shake Shack

Fine-casual burger chain with licensing

Restaurant Shift Manager

Full-Time
$24 - $28/hr+ Performance bonus
Mid
National City, CA, USA
In Person

About the job

Requirements
  • At least 1 year of restaurant leadership experience supervising a team.
  • Food safety certification according to the local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.
Responsibilities
  • Manage the flow of service and direct the work of team members on a shift to ensure high levels of safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly team members.
  • Assist with operational support functions such as purchasing, receiving, and inventory.
  • Participate in applicant interviews and assist with employee relations.

About the company

Shake Shack operates a modern, premium fast-casual restaurant concept centered on high-quality burgers, fries, shakes, and frozen custard. It started from a hot dog cart in Madison Square Park and now runs company-operated restaurants with a significant licensing partner model to support global growth. Its food relies on 100% all-natural Angus beef, hormone- and antibiotic-free meat, cage-free chicken, and localized menu items that cater to different markets. The business makes money mainly through company-owned locations, with licensing fees from domestic and international partners. Shake Shack differentiates itself by offering better ingredients and “enlightened hospitality” in a casual, neighborhood-friendly setting, combining restaurant-quality food with accessible prices. Its goal is to expand its footprint worldwide while maintaining a community-focused, premium dining experience.

Company Size

N/A

Company Stage

IPO

Headquarters

New York City, New York

Founded

2004

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Simplify's Take

What believers are saying

  • Q2 2026 revenue rose 17.2% to $417.6 million, beating profit expectations.
  • Management kept 2026 guidance: 60-65 company openings and 40-45 licensed openings.
  • South Carolina openings on September 23 and 25, 2026 expand white space.

What critics are saying

  • Record-high beef prices cut Q2 2026 margins and pushed EBITDA near the low end.
  • Hines v. Shake Shack Enterprises filed August 17, 2026 adds wage-and-hour exposure.
  • If premium traffic softens in 2027, Shake Shack loses pricing power and growth formula.

What makes Shake Shack unique

  • Danny Meyer’s Union Square hospitality brand still commands premium pricing and loyalty in 2026.
  • Shake Shack’s licensed airport model scaled to JFK T5 on September 25, 2026.
  • Black Truffle returned September 29, 2026, proving menu innovation still drives buzz.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Time Off

Paid Parental Leave

Commuter Benefits

Health Savings Account/Flexible Spending Account

Employee Discounts

Performance Bonus

Professional Development Budget

Company News

CW33
Sep 29th, 2026
Black truffle menu returns to Shake Shack for limited time.

Black truffle menu returns to Shake Shack for limited time. Posted: Sep 29, 2026 / 12:54 PM CDT Updated: Sep 29, 2026 / 09:35 AM CDT DALLAS (KDAF) - Shake Shack brought back its Black Truffle menu today for a limited time at locations across the United States. The seasonal lineup features black truffle oil hand-crafted in Umbria, Italy. The limited-time menu is available at all U.S. Shake Shack locations, excluding venues inside stadiums, racetracks, roadways and airports. Customers can also order the black truffle sauce as an add-on for select side items. The menu features three main burger and sandwich options served on toasted potato buns. The Black Truffle Burger includes a quarter-pound patty of 100% Angus beef topped with fontina cheese, crispy sweet onions and black truffle sauce. Each beef patty weighs approximately four ounces before cooking. For a vegetarian option, the Black Truffle 'Shroom features a crisp-fried portobello mushroom stuffed with melted muenster and cheddar cheeses, topped with shredded lettuce and black truffle sauce. The Black Truffle Shack Stack combines both items, pairing the Angus beef patty and fontina cheese with the cheese-filled portobello mushroom and truffle sauce. The specialty menu also includes side items and appetizers. The Black Truffle Parmesan Fries consist of crispy crinkle cut fries dusted with parmesan cheese and served with a side of black truffle sauce. The lineup introduces Mac & Cheese Bites, which are crispy bites filled with ditalini pasta in a creamy cheddar and American cheese sauce. All facts in this report were gathered by journalists employed by CW33. Artificial intelligence tools were used to reformat information into a news article for our website. This report was edited and fact-checked by CW33 staff before being published.

Cadillac Fairview
Sep 29th, 2026
CF Chinook Centre continues transformation with wave of new openings including SportChek, WINNERS and Old Navy.

CF Chinook Centre continues transformation with wave of new openings including SportChek, WINNERS and Old Navy. Cadillac Fairview (CF) is thrilled to celebrate the evolution of CF Chinook Centre with the addition of three iconic brands, including SportChek, WINNERS and Old Navy. CALGARY, AB (September 29, 2026) - Cadillac Fairview (CF) is thrilled to celebrate the evolution of CF Chinook Centre with the addition of three iconic brands, including SportChek, WINNERS and Old Navy. "CF Chinook Centre continues to undergo a transformation with the introduction of exciting new retailers to the centre," said Darren Milne, General Manager, CF Chinook Centre. "We're proud to continually reimagine our tenant mix to provide a vibrant and unparalleled shopping experience for our guests." SportChek will be taking over 66,000 square feet of space across the upper level of the shopping centre with a new "Destination Sport" location slated to open in Spring 2027. This move reflects the brand's continued investment in building athlete-led stores in key communities, creating a bigger, better, and more seamless experience for customers with expanded assortments, sport-focused shopping zones, enhanced brand experiences, and elevated in-store services. Joining the new retail mix, WINNERS is planned to open in Spring 2027, further elevating the shopping experience at CF Chinook Centre with its off-price apparel and home fashion offerings across 33,000 square feet of space on the lower level of the shopping centre. Adding to the momentum, the newly relocated Old Navy store is set to open in November 2026 on the lower level of the former Nordstrom space. The new store offers 15,000 square feet of fashion and value for the whole family, with plans for exciting grand opening customer experiences. These major openings are complemented by recent retail additions and enhancements across the property as part of the centre's ongoing transformation. Recent openings include Shake Shack's first Western Canada location, The North Face, Skechers, and Abercrombie & Fitch. Looking ahead, shoppers can look forward to upcoming arrivals such as Hollister, Wing Stop, Chipotle, New Balance, as well as the relocation of Sleep Country. Further announcements regarding additional new retailers are expected in the near future as CF continues to invest in delivering a premier shopping destination for Calgarians. For more information on CF Chinook Centre, please visit: shops.cadillacfairview.com.

AIRPORT IMPROVEMENT Magazine
Sep 25th, 2026
Shake Shack lands at jetblue's JFK Terminal 5.

Shake Shack lands at jetblue's JFK Terminal 5. Sep 25, 2026 | News SSP America brings the New York-born icon to T5's Center Node, adding another unmistakably local flavor to JetBlue's flagship terminal. (United States, Thursday 24th September 2026): SSP America, a division of SSP Group, a leading operator of food and beverage brands in travel locations worldwide, today celebrated the recent opening of Shake Shack at John F. Kennedy International Airport's (JFK) Terminal 5 (T5). Located in the Center Node, the new Shack brings one of New York City's most recognizable restaurant brands to the heart of JetBlue's flagship terminal. Born from a hot dog cart in Madison Square Park, Shake Shack has grown from a hometown favorite into a global hospitality brand with more than 705 locations system-wide. Its New York roots remain central to the story. The new T5 restaurant gives JetBlue customers and airport employees a genuine taste of the city from a brand that began just miles from the runway. Travelers can enjoy Shake Shack favorites including made-to-order Angus beef burgers, crispy chicken, crinkle-cut fries, hand-spun milkshakes, house-made lemonades, and more. Designed for the pace of the airport while preserving the quality and warm hospitality that define the brand, the restaurant offers a familiar, high-quality option for guests traveling through T5. The opening is part of the $100 million T5 Refresh, a collaboration among JetBlue, the Port Authority of New York and New Jersey, and Fraport USA. Once complete, the program will introduce more than 40 new concessions and customer experiences, including shops, restaurants, communal spaces, and art installations inspired by New York City and its boroughs. Shake Shack's arrival in the Center Node adds another iconic hometown brand to a growing collection designed to create a distinct sense of place and make every journey through T5 feel unmistakably New York. "Shake Shack is New York to its core and bringing it to the heart of JetBlue's Terminal 5 is exactly what a taste of place should look like," said George Mboya, CEO, SSP America. "From Madison Square Park to JFK, Shake Shack has become a global success story without losing the quality, hospitality, and sense of community that made New Yorkers fall in love with it. We're proud to partner with the Port Authority of New York and New Jersey, JetBlue, Fraport USA, and Shake Shack to deliver an experience that feels unmistakably New York and helps make Terminal 5 the best part of the journey." "Shake Shack has been one of the most requested concessions for Terminal 5, and we're thrilled to bring this iconic New York brand to T5," said Stephanie Evans Greene, senior vice president, marketing and brand at JetBlue. "We're filling the terminal with more of the places that make New York, New York, and it's hard to imagine a better addition than a hometown favorite that also got its start right here in the city. Now, a great Shake Shack burger can officially be part of the JetBlue travel experience." "Fraport New York is proud to welcome Shake Shack to Terminal 5 as we continue the transformation of the T5 concessions program. This exciting addition brings our customers another iconic New York brand while expanding the variety and quality of the dining experience. We are grateful to SSP America for their partnership and continued investment in T5." Jose Cuevas, Vice President, Fraport New York "We're excited to bring Shake Shack to Terminal 5 and join a thoughtfully curated lineup of brands that has helped define the experience for millions of JetBlue travelers," said Julie Zisfein, Vice President of Global Licensing at Shake Shack. "We've been incredibly encouraged by the enthusiasm for Shake Shack's presence in the terminal, and we're proud to meet guests where they are by becoming part of the experience they know and love at T5." SSP America JFK T5, LLC operates the restaurant through a licensed partnership with Shake Shack. The opening reflects the shared commitment of SSP America, the Port Authority of New York and New Jersey, JetBlue, Fraport USA, and Shake Shack to deliver distinctive dining experiences that combine local identity, operational excellence, and heartfelt hospitality.

Detroit Free Press
Sep 19th, 2026
Shake Shack, CAVA among new tenants coming to 'the hill' in Allen Park.

Shake Shack, CAVA among new tenants coming to 'the hill' in Allen Park. Detroit Free Press Sept. 19, 2026, 6:04 a.m. ET Allen Park's Fairlane Green, commonly known as "the hill," is getting several new dining and retail options that may excite shoppers. Developer ALRIG USA is bringing Shake Shack, Jersey Mike's, CAVA, Honeygrow and El Car Wash to the outdoor mall, which already includes major retailers such as Target, Meijer, Barnes & Noble, Five Below, TJ Maxx, The Home Depot, Best Buy, LA Fitness and other businesses. Fairlane Green is located at 3100 Fairlane Drive, between Southfield Freeway, Outer Drive, I-94, and Oakwood Boulevard in Allen Park. Gabe Schuchman, founder and managing director of ALRIG USA, said the volume of shoppers visiting Fairlane Green totals "millions of trips per year." Construction on Phase III began in the spring, and businesses are expected to begin opening by the end of the year, Schuchman said. One of the project's largest additions is El Car Wash, which Schuchman said will become the largest car wash facility in Michigan. "El Car Wash is going to be building one of the first fully enclosed car washes in the state of Michigan," Schuchman said. "It's going to be a 50,000 square foot facility; it's going to be the largest car wash facility in the state of Michigan... which is so exciting." The development also includes improvements aimed at reducing traffic congestion around Fairlane Green. "In order to reduce traffic congestion, we work hand in hand with the city of Allen Park and Wayne County... to add a curb cut directly onto Southfield Road and a curb cut directly onto Oakwood Boulevard, and also making signal improvements to the current traffic lights at Oakwood Boulevard and Fairlane Drive," Schuchman told the Free Press. The project will also create a direct access point between the Phase III development and the Target parking lot, he said. Even as work continues on Phase III, plans for a fourth phase are already taking shape. "We're having preliminary conversations with the city of Allen Park, which has been incredibly supportive for phase four, and incredibly supportive of the entire development," Schuchman said. Meanwhile, breakfast chain First Watch recently opened at Fairlane Green in the former On The Border Mexican Grill & Cantina space on the Meijer and LA Fitness side of the development. Although the restaurant is not part of ALRIG USA's project, Schuchman said it reflects continued demand from national brands seeking space at the shopping center. "It's an indication of the continued interest from major national businesses wanting to join the extraordinary opportunity to open up on 'the hill,'" Schuchman said.

Caitlin Crawford
Sep 17th, 2026
Berkeley's newest food corner isn't on Fourth Street, it's inside A dorm.

Berkeley's newest food corner isn't on Fourth Street, it's inside A dorm. September 17, 2026 Ask a longtime Berkeley resident where the city's newest restaurants opened this year and most will point toward Fourth Street or the Gourmet Ghetto. That's where the openings usually land, in storefronts that turn over every few years along strips built for exactly that kind of churn. This year the real action happened somewhere nobody was watching: the ground floor of a student dorm at Oxford and University. And once you notice that, a few other things around town start to line up into a pattern that's easy to miss if you're only checking the usual blocks. The corner that changed first. On April 28, Shake Shack opened at 1950 Oxford Street, suite F, the fifteenth Bay Area location for the chain and the first to land at the base of Helen Diller Anchor House, the new transfer-student housing tower UC Berkeley built across from the western edge of campus. A week later, on May 7, Sightglass Coffee opened one storefront down at 2169 University Avenue. That's not a routine expansion for Sightglass. It's the company's first new cafe in six years and its first East Bay location ever, a fact that made the opening genuine local news rather than another chain rolling into another vacancy. The space was designed by Lundberg Design, one of the final projects by the firm's late founder Olle Lundberg, and it was built with the kind of seating and outlet access the company's San Francisco cafes never had room for. Sightglass's vice president of marketing, Lisa Prange, put it simply when the cafe opened: "We're really, really excited to be anchoring in the Berkeley community." A Palmetto Super Foods location is also slated to join that same ground floor, which means the block will end up with three food and beverage tenants that didn't exist there eighteen months ago, all inside a single residential building most non-students would have had no reason to walk past before this year. That's the detail worth sitting with. Anchor House isn't a commercial development that happened to include restaurants. It's a dorm that came with ground-floor retail already built into the plan, which means the corridor got three new destinations at once, on opening day, without the usual multi-year wait for a Shattuck storefront to turn over. Fourth Street's retail evolves one lease at a time. Oxford and University got its new food scene delivered as a single package, and it's already busier on a Tuesday afternoon than most of downtown's older blocks. Meanwhile, Fifth Street quietly replaced two closures with two real successors. While attention was on the Anchor House corridor, West Berkeley's Fifth Street corridor handled its own turnover, and it did it faster than the neighborhood usually manages. Tomate Cafe closed in 2025 after years as a Fifth Street fixture. In its place, Jennie and Benji Smith opened Uqbar Mediterranean Cafe on November 21, 2025, a project the couple had talked about since their first date eight years earlier. They kept much of Tomate's bones, the tables, the benches, the patio, but brightened the space and built a menu around hummus, buckwheat flatbreads, and shakshuka. Jennie grew up in Berkeley and didn't expect to end up running a restaurant in her hometown as an adult. When it opened, she said something that sums up how fast this kind of transition can actually feel once it's done: "This neighborhood especially has just been super welcoming, and this space is beautiful." A similar handoff happened at the brick building that used to house Standard Fare. Café Bolita, from the Bolita Masa team, moved in and has become a go-to lunch spot for its nixtamalization-driven approach to Mexican food, built around tetelas, frittatas, and tostadas on an often-changing, vegetable-forward menu. | Old tenant | New tenant | What changed | | Tomate Cafe (Fifth Street) | Uqbar Mediterranean Cafe | Mediterranean breakfast and lunch menu, same patio and bones, new owners with deep Berkeley ties | | Standard Fare | Café Bolita | Masa-focused Mexican lunch spot from the Bolita Masa team | Two well-loved closures, two replacements that residents are already treating as new regulars rather than placeholders. That's a different story than the one usually told about small-business turnover in Berkeley, where a closure often reads as a loss with no clear next chapter. This year, on this block, the next chapter showed up within months. Fourth Street's real news this month isn't A restaurant. Fourth Street itself hasn't sat still, but its biggest recent moment wasn't a menu, it was an event calendar. Berkeley Nights returned on August 22 with a new addition: a beginner line dancing lesson alongside the usual golden-hour lineup of local makers, live music, food trucks, and lawn games at Fourth Street Makers Row. No experience necessary, just people willing to laugh at themselves for an hour. Next up on that same block is Viva Fall Fest, scheduled for Saturday, September 26, from 1 to 5 p.m. at Fourth Street Makers Row. The lineup includes: * Live folklórico dance performances and salsa dancing * More than 20 local makers and small businesses * Latin-inspired food and sweet treats * Family-friendly activities, with free admission If Fourth Street's food scene has been quieter than Oxford and University's this year, its event calendar has picked up the slack. The block is still doing the job it's always done for Berkeley, it's just doing it through programming rather than new leases right now. The loop, if you want to use it. Put the pieces together and there's an actual route here, not just a list of unrelated updates. Start at Oxford and University for coffee at Sightglass, or a Shake Shack lunch if you're feeding a group that includes anyone under twenty. Walk or drive the short stretch to Fifth Street for a slower lunch, Uqbar's shakshuka if you want something lighter, Café Bolita's tostadas if you want the more involved version of Mexican cooking. Save Fourth Street itself for a Saturday, and if that Saturday happens to be September 26, you'll land in the middle of Viva Fall Fest without having to plan around it. None of this requires a car, a reservation, or advance planning beyond checking a date. It's the kind of loop that only works because three separate parts of Berkeley happened to change in the same stretch of months, without any of them coordinating with the others. Why this is worth noticing at all. Berkeley's commercial geography has always had a few anchor blocks that absorb most of the attention: Fourth Street, Shattuck, the Gourmet Ghetto. This year's most consequential opening happened somewhere none of those maps would have predicted, inside a building most residents have no reason to enter unless they know a transfer student. That's not a coincidence so much as a reminder that the city's food scene doesn't wait for the obvious blocks to have room. It goes wherever the lease and the foot traffic line up, dorm lobby included. If you've lived here a while, this is the kind of shift you feel before you can name it: a new corner that gets crowded on a weekday afternoon, a familiar storefront that reopens under a different name within the same season, a Saturday that suddenly has an extra reason to end up on Fourth Street. Berkeley changes in these small, specific ways more often than the headlines suggest, and most of it never makes it past word of mouth. If you're the kind of person who tracks these shifts because you're thinking about what your own corner of Berkeley might be worth someday, or because a move within the East Bay is somewhere on your horizon, Caitlin Crawford pays attention to this same texture for a living. Reach out when you're ready for a conversation about what these changes might mean for your own address.