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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager - Postpartum

Nursing & Frontline Patient CareUpdated on Nov 13
Full-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years of experience in patient care delivery is required.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field, plus a minimum of two years of experience in business operations, clinical health care, or a directly related field, is required; alternatively, a minimum of three years of experience in those fields is required.
  • A minimum of one year of experience in a leadership role, with or without direct reports, is required.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models, patient-care delivery systems, and practice standards across multiple locations.
  • Support investigations into patient, family, or member concerns about patient care and services, and collaborate with physicians, outside health care providers, and other health care team members to support safe, effective patient care across the continuum.
  • Allocate clinical-area resources for appropriate assignments and utilization; supervise the use and maintenance of equipment, supplies, and medications; promote a safe environment; maintain clinical expertise and required competencies and licensing; provide clinical supervision; delegate duties within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities; provide team members feedback, mentoring, coaching, and training; support performance-management guidelines; foster collaboration; delegate tasks and decisions; and provide appropriate guidance and support.
  • Supervise and coordinate the daily activities of the assigned work team or unit, monitor work assignments and completion, ensure policies and procedures are followed, align team standards, measure progress, resolve escalated issues, develop work plans, coordinate and distribute resources, remove obstacles, and identify improvement opportunities.
  • Supervise hospital administrative functions supporting patient care, including facilitating team meetings and management decisions, maintaining utilization and productivity, collecting and interpreting data, overseeing workplace and patient safety, labor relations, and quality and risk management, maintaining survey readiness, addressing compliance issues, providing audit materials, and ensuring budget targets through staffing and patient-placement decisions.
  • Manage care delivery operations and programs in a 24/7 environment, including supporting complex work streams, supervising data collection, coordinating daily direct-care operations and resources, supervising multidisciplinary teams and their performance, supporting emergency preparedness and recovery plans, ensuring staff training and readiness, and coaching teams to deliver nursing services and patient care in alignment with cost, quality, clinical, and utilization standards.
  • Supervise improvements to operational and technology processes by executing cross-functional strategic projects, escalating issues, responding to operational and quality and safety escalations, monitoring integrated-care strategic plans, and tracking project performance metrics.
  • Ensure safe, high-quality, standardized care in a 24/7 environment by monitoring continuous improvement in clinical practices, services, and operations; ensuring compliance with applicable legal and regulatory requirements; and contributing to systems and processes that evaluate and improve patient care.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association.
  • Certification from the American Nurses Credentialing Center in a related practice area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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