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Mercier Consultancy Group

Finnish Speaking Tech, Sales and Digital Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent Finnish, spoken and written.
  • Strong proficiency in English to collaborate within the international team.
  • Proven experience in Customer Support Services, technical roles, or digital sales.
  • A valid European Union passport or a valid work permit for Greece.
  • Problem-solving ability and a passion for technology.
  • Ability to adapt to a fast-paced environment while maintaining high service standards.

Responsibilities

  • Deliver omnichannel support to Finnish-speaking clients within the Customer Support Services sector.
  • Provide technical assistance to troubleshoot complex issues and ensure seamless user experiences.
  • Identify client needs and propose tailored digital solutions to drive sales growth.
  • Communicate professionally with customers across phone, email, and live chat platforms.
  • Maintain detailed customer records and provide insights for digital service optimization.
  • Collaborate with cross-functional teams to resolve escalated technical or sales queries.
  • Contribute to the continuous improvement of support protocols within the Customer Support Services industry.

About the Company

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