Atlantic Health System

Non-profit healthcare provider with physician network

Patient Access Supervisor

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeSummit, NJ, USA$30.21 - $49.87 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.
Five years of experience in a healthcare revenue cycle or clinic operations is required.
Two years of related experience in a leadership role is required.

Responsibilities

Coordinate and supervise Registration and Emergency Department functions, and coordinate and schedule staff across multiple areas.
Develop and enforce policies and procedures; monitor the accuracy of registration and scheduling data entered by associates.
Ensure patient experience protocols are followed, monitor in-basket pools, and resolve issues in registration and billing work queues.
Manage department training and coordination of work.
Ensure daily registrations are accurate and complete.
Ensure adequate staffing and coverage in all Patient Access areas.
Ensure a high level of service quality for patients.
Provide continuing staff education and training.
Guide employees on Point-of-Service collective activity.
Develop, recommend, and implement departmental policies and procedures.
Interview candidates and make hiring decisions to maintain adequate departmental staffing.
Provide timely performance-improvement feedback and coaching.
Perform other related duties as assigned.

Desired Qualifications

A bachelor's degree in business or healthcare administration is preferred.
A master's degree in business or healthcare administration is preferred.

Responsible for coordination and supervision of the Registration, Emergency Department, coordinates and schedules staff across multiple areas. Oversees developing and enforcing policies and procedures, monitoring the accuracy of registration and scheduling data entered by associates. Ensures that proper patient experience protocols are followed, monitors in basket pools, and clears issues in various registration and billing work queues and manages the overall training and coordination of work for the department.

Principal Accountabilities:

Ensures the accuracy and completeness of daily registrations.
Responsible for adequate staffing and overage in all Patient Access areas.
Ensures a high level of quality service provided to patients.
Responsible for continuing staff education and training.
Offers guidance to employees related to Point-of-Service collective activity.
Develops, recommends and implements policies and procedures for the department.
Interviews and makes hiring decisions to maintain adequate staffing in the department.
Provides timely performance improvement feedback and coaching.
Performs other related duties as assigned.

Education:

Required

High School Diploma/ GED

Preferred

Bachelor's degree in business or healthcare administration
Master's degree in business or healthcare administration

Experience:

Required

(3-5) five years of experience in a healthcare revenue cycle or clinic operations.
(1- 2) two years of related experience in a leadership role.

Minimum Salary (Hourly Rate): 30.210000

Maximum Salary (Hourly Rate): 49.870000

Salary Admin Plan: SUP

About the Company

Atlantic Health System

Non-profit healthcare provider with physician network

Atlantic Health System is a large non-profit healthcare network in New Jersey that runs hospitals, outpatient centers, urgent care clinics, and a physician-led group called Atlantic Medical Group with more than 1,000 doctors across 300 locations. It provides a full range of medical services to communities in New Jersey and New York and lets patients manage care through the MyChart portal, which handles medical records, appointments, and bill payments. Its business model puts earnings back into its healthcare services and facilities, reinvesting to improve care access and community health. The system differentiates itself by being a broad, integrated network of facilities and a large physician group under a nonprofit umbrella, offering coordinated care across many sites. Its goal is to improve community health by delivering comprehensive care and continually expanding access to high-quality medical services.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Morristown, NJ
Founded: Not listed

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