Full-Time

Bilingual RN Care Manager

Spanish Speaking

Posted on 1/26/2025

Pair Team

Pair Team

51-200 employees

Connects vulnerable patients with local care teams

Compensation Overview

$80k - $95kAnnually

Junior, Mid

No H1B Sponsorship

Galt, CA, USA

Located in/near Sacramento County; 1-2 on-site visits per month.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Must hold active Registered Nurse license issued by the state of California
  • Located in/near Sacramento County
  • Previous experience in care coordination or case management
  • 2-3+ years of experience working for a health plan or at-risk provider
  • Bilingual – English/Spanish
  • Strong technical skills and comfort with new technology innovation, past experience with CRM databases, basic Google suite, email, and video conferencing
  • Must have quiet and HIPAA-compliant at-home work environment with reliable Internet connection and cell phone
  • Strong understanding of cultural fluency
  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • Empathetic with a drive to reduce barriers to healthcare and social services for underserved communities
Responsibilities
  • Primarily work with and support a caseload of individuals with complex medical needs
  • Work with individual to identify health/wellness goals and incorporate goals into a Shared Care Plan
  • Educate individuals on medical and behavioral health conditions (including medication) to improve health literacy
  • Provide medication reconciliation in collaboration with the individuals’s pharmacy
  • Provide care management services such as coordinating prescriptions and completing prior authorizations
  • Track and assure that all required assessments and screenings are performed
  • Collaborate with multidisciplinary care team to identify and address barriers to care
  • Identify clinical needs and triage escalations, providing brief interventions as necessary, with support from nurse practitioner clinicians
  • Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews
  • Consult with Enhanced Care Management team about clinical concerns or questions, provide educational training on chronic disease states, prevention, treatment, meds, and healthy living
  • Build trust and develop relationships with individuals experiencing homelessness, living with Severe Mental Illness/Substance Use Disorder, and living with multiple chronic conditions
  • Use relationship-based strategies to engage individuals in care, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Seeks to listen openly to individuals and meets them where they are – understanding that adopting an 'it’s not my fault but it is my problem' attitude in all communication styles and approaches
Desired Qualifications
  • A fantastic listener and skilled at 'reading people' - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask
  • Excellent communication skills
  • Takes accountability to resolve a patient’s needs to the best of his/her/their abilities
  • Comfortable building relationships with new people
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter
  • Reliable and comfortable in an ever-changing environment

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

Company Size

51-200

Company Stage

Series A

Total Funding

$18.5M

Headquarters

San Francisco, California

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Recent $9M funding will help expand Pair Team's network and scale operations.
  • CalAIM initiative offers significant opportunities for Pair Team's service expansion.
  • Appointment of Nate Favini as CMO could drive innovation in clinical services.

What critics are saying

  • Over-reliance on Medi-Cal funding poses financial risks with policy changes.
  • Rapid expansion may strain operational capabilities and affect service quality.
  • AI integration could lead to data privacy concerns and regulatory challenges.

What makes Pair Team unique

  • Pair Team integrates social support services into healthcare for vulnerable communities.
  • They offer a tech-enabled care team model for safety-net primary care systems.
  • Pair Team provides whole-person care as a free service to patients.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Vacation Policy

401(k) Retirement Plan

Phone/Internet Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
Business Wire
May 14th, 2024
Pair Team Secures $7.3 Million in Funding to Build Primary Care Infrastructure for Medicaid and Underserved Populations

Pair Team has secured $7.3 million in funding to build primary care infrastructure for Medicaid and underserved populations

PYMNTS
Feb 14th, 2024
How Ai And Wearable Data Could Drive Better, Cheaper Health Outcomes

Innovations within the healthcare sector can save lives, as well as time and money. That’s because the sector is primed for the transformative applications of the latest technologies, from connected wearable devices to generative artificial intelligence (AI). From lowering the cost of care delivery to eliminating provider friction, optimizing insurance segmentations, and even streamlining the fragmented healthcare payments ecosystem, the breadth and depth of opportunity areas for integrating next-generation technologies across healthcare cannot be overstated

PR Newswire
Feb 1st, 2024
Pair Team Announces The Appointment Of Nate Favini, M.D., M.S., As Inaugural Chief Medical Officer

With over a decade of experience as a practicing physician and health system leader, Nate's appointment reinforces Pair Team's commitment to driving innovation in the safety netSAN FRANCISCO, Feb. 1, 2024 /PRNewswire/ -- Pair Team , a virtual and community-based care solution connecting Medicaid's highest-risk patients to high-quality care, today announced the appointment of its first-ever Chief Medical Officer, Nate Favini, M.D., M.S. In this role, Nate will oversee clinical services at Pair Team, including supporting and scaling its clinical teams, leading population health efforts, shaping the company's value-based care strategy and developing new clinical programs and services to improve the health of its patients and lower total costs of care."Pair Team is at a critical point of growth, having launched in several high-priority California markets and looking to expand our services even further in the coming months. We're poised for another year of explosive growth and hiring Nate enables us to do so," said Neil Batlivala, co-founder and CEO of Pair Team. "We are hiring a world-class team to catalyze an industry-wide shift to integrate social support services into the care delivery system, and Nate will play a pivotal role in achieving that at scale."Nate joins Pair Team from Forward, where he served as Chief Medical Officer. Prior to Forward, Nate was Director of Primary Care at CareMore, a pioneering healthcare organization that integrates social and clinical care for patients with complex needs

PYMNTS
Jan 9th, 2024
J.P. Morgan Healthcare Conference Spotlights Digital Transformation On Day One

Healthcare’s digital transformation took center stage during day one of J.P. Morgan’s annual healthcare conference. . For the 42nd year in a row, J.P. Morgan has drawn around 10,000 attendees to its pivotal healthcare industry event in San Francisco, bringing together key players, innovators and investors to discuss the trends, breakthroughs and future prospects in healthcare and life sciences. . And on Monday (Jan. 8) the integration of technology into healthcare systems was both the topic du jour and the go-forward strategy of choice.

PYMNTS
Dec 27th, 2023
How Connected Devices And Ai Transform Community-Based Healthcare Delivery

Technical innovations are radically transforming care delivery, and none more so than artificial intelligence (AI). But historically, and for too long, the application of cutting-edge innovations has been mostly the purview of concierge care and the higher end of the healthcare marketplace. Part of the promise of AI is the innovative technology’s ability to democratize access to knowledge, and this fundamental element is increasingly being leveraged to address legacy gaps within the healthcare system, particularly those related to serving underserved populations

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