Full-Time

Support Engineer

Posted on 6/6/2024

MNTN

MNTN

501-1,000 employees

AI-powered Connected TV advertising platform

Data & Analytics

Mid

Remote in USA

Required Skills
JavaScript
Communications
SQL
Customer Service
HTML/CSS
Requirements
  • 2+ years of experience with a mix of software development and customer service
  • Proficiency in JavaScript and React
  • HTML/CSS experience
  • Experience in backend JavaScript development, particularly Node and Express
  • Familiarity with and experience implementing good security practices for web applications and APIs
  • Skills in automation and scripting
  • Expertise in monitoring and alerts
  • Experience writing significant SQL queries
  • Proven customer support excellence
  • Solid track record of project delivery
  • Effective collaborator in team settings and exceptional communication skills
Responsibilities
  • Write and review code in React and general JavaScript, front-end and back-end
  • Resolve technical issues raised by customer-facing team and automatic systems, working directly with customers as needed
  • Automate and streamline support and development processes
  • Enhance and manage monitoring and alert systems
  • Improve software development and support workflows
  • Foster team collaboration and knowledge-sharing
  • Engage with business goals, customer needs, and team mission to help ideate and implement new features and product capabilities

With its pioneering Connected TV Performance Marketing Platform, MNTN stands out for blending advanced AI with its unique Verified Visits™ attribution model to make advertising seamless for brands. This approach offers a cutting-edge solution for measuring viewer engagement and effectiveness of ad campaigns in the evolving landscape of television advertising. The company fosters a culture of innovation and industry leading practices that make it an excellent place to work for those interested in the forefront of advertising technology.

Company Stage

Seed

Total Funding

$197.5M

Headquarters

Austin, Texas

Founded

2009

Growth & Insights
Headcount

6 month growth

9%

1 year growth

14%

2 year growth

72%