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AdventHealth

Integrated health system delivering whole-person care

Licensed Clinical Social Worker

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeOrlando, FL, USA$26.33 - $48.98In-person

About the Job

Requirements

  • Excellent interpersonal communication and negotiation skills.
  • Critical-thinking and problem-solving skills.
  • Psychosocial assessment skills, including across the age continuum from newborn to geriatric.
  • Customer service skills and the ability to work with people of all social, economic, and cultural backgrounds.
  • Effective organizational skills and computer proficiency with Outlook email and electronic medical records.
  • Knowledge of pre-acute and post-acute care venues and community resources, including services for patients with limited or no payment resources.
  • Interview, assessment, organizational, leadership, and data-analysis skills.
  • Current working knowledge of discharge planning, utilization management, care management, performance improvement, and managed-care reimbursement.
  • Knowledge of state and federal guidelines relevant to care management.
  • Ability to identify appropriate community resources and collaborate with patients, families, the multidisciplinary team, and community agencies to achieve patient outcomes.
  • Ability to work autonomously while collaborating with team members; prioritize flexibly and adapt to a complex, changing healthcare environment and cultural, ethnic, and religious diversity.
  • Ability to analyze complex technical data and interpersonal dynamics, use stress-management techniques, and use in-house and external resources.
  • Proficiency with Microsoft Word and Outlook.
  • Advocacy skills; grief-counseling and crisis-intervention skills.
  • Ability to diagnose and provide psychotherapy to children and adults with behavioral health disorders.
  • Ability to gather patient assessment data, develop individualized treatment plans, and make referrals.
  • Ability to analyze data, techniques, methodology, equipment operations, and quality control to ensure information is accurate.
  • Knowledge of educational, counseling, and administrative principles, theories, techniques, and practices.
  • Ability to connect patients and families with services inside and outside the healthcare system.
  • Must read, write, and speak conversational English.
  • Master’s degree in Social Work (required).
  • Four or more years of experience in social work (required).

Responsibilities

  • Communicate with and educate patients and families about the emotional, social, and financial impacts of illness; mobilize family and community resources, and support patient and family empowerment in healthcare decisions and access to services.
  • Assess readmitted patients to identify the patient’s and family’s perceived reasons for readmission.
  • Organize and facilitate patient and family care conferences with the multidisciplinary team.
  • Document discharge-planning evaluations, ongoing assessments, discharge plans, multidisciplinary rounds, barriers to care progression, avoidable days, and patient and family needs according to standard work.
  • Advocate for patients and families and support patient choice and rights during hospitalization.
  • Communicate patients’ post-acute care authorization needs to payors as needed.
  • Provide grief counseling, disease-adjustment support, crisis-intervention and de-escalation services, and support for goals-of-care planning as appropriate.
  • Assess patients and families for discharge-planning needs in inpatient, observation, and emergency departments, considering prior functioning, support systems, financial circumstances, and psychosocial needs in a timely manner.
  • Review medical records, including medications, history and physicals, laboratory results, and progress notes, and incorporate clinical, social, and financial factors into transition-of-care plans.
  • Develop discharge plans and contingency plans throughout the hospital stay; arrange post-acute care services, facilities, and community services for social needs.
  • Use technology, standard work, and best practices to communicate with post-acute care services and facilities, support continuity of care, complete medical records, and ensure accurate discharge reconciliation.
  • Participate in multidisciplinary rounds to review changes in patient status, progression and level of care, and discharge plans; identify resources needed at discharge, support timely transitions, and escalate care delays to leadership as appropriate.
  • Suggest and participate in process-improvement opportunities as part of the role.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in care management.
  • Accredited Case Manager (ACM) certification.
  • Certified Case Manager (CCM) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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