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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

GRC/IRM ServiceNow Technology Implementation Solutions Senior Associate

Implementation & Technical Account ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • At least a bachelor's degree is required.
  • At least 3 years of experience is required.
  • ServiceNow implementation experience in GRC or IRM environments is preferred.
  • Critical thinking to break down complex risk concepts is preferred.
  • Ability to interpret data to shape compliance insights and recommendations is preferred.
  • Ability to build client relationships while anticipating team and client needs is preferred.
  • Ability to guide junior team members through assigned workstreams and deliverables is preferred.

Responsibilities

  • Implement ServiceNow-based governance, risk, and compliance solutions for technology-driven client programs.
  • Design platform workflows, data structures, and configuration approaches that support compliance, controls testing, and reporting activities.
  • Translate regulatory, control, and operational requirements into system features and process design for risk management teams.
  • Analyze complex business needs and convert them into functional technology requirements and delivery tasks.
  • Support program design and deployment for cyber, data, and technology risk capabilities across GRC modules.
  • Review controls, policies, and process maps to identify gaps and inform platform enhancements.
  • Interpret data and reporting outputs to develop insights that support client decisions and implementation planning.
  • Collaborate across client teams to prioritize deliverables, address issues, and maintain momentum across assigned workstreams.
  • Guide junior team members through task execution, quality review, and day-to-day problem solving.
  • Maintain awareness of regulatory, risk, and technical standards while delivering client-focused implementation support.

Desired Qualifications

  • Preferred fields of study include Accounting, Business Administration or Management, Computer Science or Information Systems, Cybersecurity, Economics, Engineering, Finance, Mathematics or Statistics, and Project or Technology Management.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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