Join Parachute

Plasma donation platform funds life-saving medicines

Associate Director of Learning and Development

Learning & DevelopmentUpdated on Nov 13

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

Startup or hyper-growth experience is required.
A bachelor's degree or equivalent work experience is required.
At least 8 years of experience building capabilities relevant to the role is required.
At least 3 years of experience managing teams is required.
An analytical mindset, including using data to identify problems and maintaining accuracy and auditability in a regulated environment, is expected.
Ability to read the room, manage change fatigue, and coach diverse teams through startup growth is expected.
Ability to prioritize dynamically and rebalance team needs as business needs change is expected.
Comfort with ambiguity and ability to adapt strategies in a fast-growth startup environment are expected.

Responsibilities

Lead and coach a team of Learning and Development Specialists and Managers who design and deliver training at corporate and center levels, and invest in their individual growth.
Set the strategy for role-specific training across corporate and field roles, establish ramp-time benchmarks, and ensure consistent execution.
Build a measurement framework to track the efficacy and return on investment of programs, and use data to improve or retire programs.
Own the learning technology ecosystem, including the learning management system, content library, learner analytics, vendor management, and operational delivery.
Identify and implement automation and artificial intelligence solutions to improve how training is built, delivered, and tracked.
Partner with cross-functional stakeholders to identify gaps, translate business problems into measurable training strategies, and connect programs to commercial outcomes.
Design leadership development programs for employees from entry level through senior leadership.
Own compliance and regulatory training with Legal, Compliance, and Quality, keeping programs current, auditable, and aligned with industry standards.
Build programs that meet regulated-environment standards while supporting the speed of a fast-growth startup.
Own the training and development budget, including forecasting, allocation, and return-on-investment accountability.
Perform other duties as assigned.

Powered by technology and compassionate design, Join Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we're able to offer each member a highly personable and best-in-class experience that's consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that's grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

This role leads the strategy, team, and technology behind training at Parachute. We're looking for a systems thinker who will instrument our programs with data, build feedback loops, and continuously improve how a fast-growing, distributed workforce learns.

Lead and coach a team of L&D Specialists/Managers who design and deliver training at the corporate and center level, and invest in their individual growth
Set the strategy for role-specific training across corporate and field roles, establish ramp-time benchmarks, and ensure consistent execution
Build a measurement framework that tracks the efficacy and ROI of every program, and use that data to improve what's working and retire what isn't
Own the learning technology ecosystem, including the LMS, content library, and learner analytics, along with vendor management and operational delivery
Identify where automation and AI can improve how training is built, delivered, and tracked, then implement those solutions
Partner with cross-functional stakeholders to spot gaps, translate business problems into measurable training strategies, and tie programs to commercial outcomes
Design leadership development programs across levels, from entry-level employees to senior leaders
Own compliance and regulatory training in partnership with Legal, Compliance, and Quality, keeping programs current, auditable, and aligned with industry standards
Build programs that meet the standards of a regulated environment without losing the speed of a fast-growth startup
Own the training and development budget, including forecasting, allocation, and ROI accountability
Perform other duties as assigned

Analytical mindset - You don't wait to be told where the problem is; you find it in the data. You understand that in a regulated space, "good enough" isn't an option—accuracy and auditability are your baseline.
High EQ - You are an expert at reading the room, managing change fatigue, and coaching diverse teams through the growing pains of a startup.
Ruthless prioritization – You constantly rebalance the needs of your team to meet the dynamic needs of the business
Start Up Energy - You thrive in environments where processes are built while the plane is flying. You are comfortable with ambiguity and can pivot strategies as fast as the market shifts.
Startup/hyper growth experience is required

Education and Experience

Bachelor's Degree or equivalent work experience required.
8+ years of experience that has helped you build the capabilities required for this role (does not have to be training, instructional design, etc.), with a minimum of 3 years+ managing teams

Work Environment & Physical Requirements

Frequently performs work while sitting in front of a computer.
Position is mainly sedentary work (office work) but on occasion may include lifting and moving items.
Movements frequently and regularly required using wrists, hands and/or fingers.

About the Company

Join Parachute

Plasma donation platform funds life-saving medicines

Parachute runs a platform that connects people with plasma donation opportunities and compensates them for their time and contribution. Donors give plasma at partner donation centers, and the collected plasma is used to manufacture medicines that treat chronic illnesses such as immune disorders, liver disease, bleeding disorders, and cancer. The way it works is by recruiting donors, coordinating appointments, and providing payment for donations, helping facilities maintain a steady supply of plasma for therapies. Parachute differentiates itself by focusing on expanding the donor base and shortening the gap between donation and medicine production, aiming to reduce shortages and improve patient access. The company’s goal is to increase the availability of plasma-derived treatments by encouraging more people to donate and by ensuring a reliable flow of plasma to treatment manufacturers.

Company size: 201-500
Company stage: Early VC
Total funding: $93.8M
Headquarters: United States
Founded: 2020

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