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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Huc II

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • No specific minimum education is required; equivalent formal education and/or prior work experience sufficient to perform the essential job tasks is accepted, typically equivalent to a high school diploma or GED.
  • At hire, the candidate must be a Certified Nursing Assistant, Medical Assistant, or Emergency Medical Technician, or must be a HUC I, Patient Care Assistant, Certified Nursing Assistant, Medical Assistant, or Emergency Medical Technician with at least six months of experience at a Covenant Health facility and completion of Covenant Health's Patient Care Assistant training protocol.
  • External new hires must have Certified Nursing Assistant, Medical Assistant, or Emergency Medical Technician certification.
  • The candidate must employ infection control policies, including standard precautions, transmission-based isolation precautions, Occupational Safety and Health Administration standards, safety measures, and proper body mechanics.
  • The candidate must complete required education assignments annually and participate in quality improvement initiatives as requested.

Responsibilities

  • Perform clerical duties related to admission, discharge, transfer, and death procedures.
  • Bring STAT orders to the attention of licensed nursing personnel.
  • Accurately and promptly transcribe physician orders and notify consultants as ordered.
  • Requisition supplies, equipment, maintenance, and repair services; prepare related forms; and maintain unit stock and equipment inventories.
  • Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up on patient requests.
  • Assist physicians in obtaining reports from laboratory, radiology, and other departments.
  • Schedule patient tests, diagnostic procedures, and physician appointments as requested.
  • Organize patient charts in the proper sequence and label and replenish necessary forms.
  • Act as a preceptor to HUC I staff.
  • Obtain patient records from other facilities.
  • Manage patient flow through the flowboard when applicable.
  • Ensure the appropriate discharge disposition is recorded in electronic medical records.
  • Follow policies, procedures, and safety standards; work toward goals and objectives; and perform other assigned duties.
  • Assign and distribute cardiac telemetry equipment to designated hospital staff in cardiac areas.
  • Retrieve cardiac telemetry equipment from nursing units as directed.
  • Admit and discharge patients from the telemetry monitoring service.
  • Maintain cardiac-related equipment in a state of readiness in coordination with Biomedical Engineering staff.
  • Identify life-threatening cardiac rhythms and initiate appropriate emergency procedures.

Desired Qualifications

  • A high school diploma or GED is preferred.
  • Completion of Apex modules 1-6 and/or a telemetry class before hire or placement is preferred for HUC II roles in cardiac areas.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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