Food & Beverage Operations Management·Updated on Nov 14·
Full-timeDoha, QatarNo salary listedIn-person
About the Job
Responsibilities
Supervise front-of-house staff during daily shifts to ensure smooth dining room operations.
Resolve customer complaints and service issues promptly and positively.
Monitor service speed, food presentation, and table turnover to maintain high standards.
Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.
Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.
Train new hires on service protocols, menu items, and point-of-sale systems.
Provide real-time feedback and coaching to team members during service.
Cover floor positions such as serving, hosting, or expediting when the restaurant is busy or short-staffed.
Ensure compliance with food safety, sanitation, and alcohol service regulations.
Monitor front-of-house supply inventory and report shortages to the Restaurant Manager.
Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.
The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.