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Nourish

Telehealth platform delivering personalized nutrition counseling

Engineering Manager - Operations

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNew York, NY, USANo salary listed

About the Job

Requirements

  • Have 6 or more years of professional software engineering experience with modern full-stack technologies and 2 or more years of hands-on engineering management experience.
  • Have hired engineers and managed performance, promotions, and career development.
  • Remain technical enough to pair program with the team and contribute directly when needed.
  • Be able to write a product requirements document, critique or mock a design, size an opportunity, and make progress without waiting on a product manager.
  • Be highly proficient with React, TypeScript, Node.js, PostgreSQL, or similar modern stacks.
  • Have shipped and owned production systems in a fast-moving, ambiguous environment.
  • Balance people leadership with technical depth and delivery focus.
  • Be legally authorized to work in the United States.

Responsibilities

  • Build, lead, and develop a high-performing team of 4–5 engineers with strong technical ownership.
  • Coach engineers through regular feedback, career development, calibration, and performance management.
  • Scale the team through recruiting, interviewing, hiring, and onboarding.
  • Stay hands-on through architecture, pair programming, coding, code reviews, and on-call.
  • Partner with product and design to write requirements, shape roadmaps, scope work, plan sprints, and deliver measurable outcomes.
  • Drive thoughtful decisions around system design, code quality, observability, reliability, and scalability.
  • Establish effective team rituals, including sprint planning, OKR planning and reporting, quarterly planning, and retrospectives.
  • Set the technical direction for systems that support large-scale clinical and business operations.
  • Automate manual workflows and design exception-handling systems that increase operational leverage without sacrificing accuracy or patient trust.
  • Simplify billing, claims, eligibility, scheduling, and other complex healthcare workflows for patients, clinicians, and internal operators.
  • Partner with business operations, strategy, finance, clinical, product, and analytics teams to identify bottlenecks and measure business impact.
  • Build reliable, auditable systems that can safely scale through rapid growth and regulatory complexity.
  • Build, lead, and develop a high-performing team of 4–6 engineers with strong technical ownership.
  • Coach engineers through regular feedback, career development, calibration, and performance management.
  • Scale the team through recruiting, interviewing, hiring, and onboarding.
  • Stay hands-on through architecture, pair programming, coding, code reviews, and on-call.
  • Partner with product and design to write requirements, shape roadmaps, scope work, plan sprints, and deliver measurable outcomes.
  • Drive thoughtful decisions around system design, code quality, observability, reliability, and scalability.
  • Establish effective team rituals, including sprint planning, OKR planning and reporting, quarterly planning, and retrospectives.
  • Set the technical and product direction for the provider supply platform.
  • Build scheduling and capacity systems that help providers set achievable caseload goals, manage their availability, fill open appointments, and earn predictably.
  • Improve the provider application-to-activation funnel through experimentation, automation, lifecycle-based referrals, and thoughtfully designed recruiting and onboarding experiences.
  • Create human-in-the-loop systems that automate repetitive operational work and direct recruiting and operations teams toward the highest-value interventions.
  • Build the data foundations needed to understand provider capacity, forecast supply, measure funnel conversion, and make effective marketplace decisions.
  • Connect improvements in provider growth and productivity to patient access, provider retention, operational efficiency, and the organization's ability to scale.
  • Partner closely with provider recruiting, onboarding, strategy, operations, product, design, data, finance, and clinical leadership.

Desired Qualifications

  • Backend and workflow-platform experience.
  • Automation and AI-enabled operations.
  • Healthcare billing, claims, or eligibility experience.
  • Internal tools experience.
  • Experience with regulated systems.
  • Experience designing for reliability, auditability, and complex edge cases.

About the Company

Nourish

Telehealth platform delivering personalized nutrition counseling

Nourish provides telehealth nutrition counseling by connecting individuals with registered dietitians for personalized guidance. Sessions happen online, enabling affordable access with the aim of having insurance cover the costs. The service supports people managing health conditions—such as autoimmune diseases, diabetes, and eating disorders—as well as those pursuing general wellness. How it works: users connect with a dietitian through Nourish’s online platform, receive tailored nutrition plans, education, and ongoing support to drive long-term behavior change. Revenue likely comes from insurance partnerships or service fees for the platform. Nourish differentiates itself by focusing on insurance-covered, accessible care and sustained, education-based therapy that targets root causes of health issues rather than quick fixes. Its goal is to make professional nutrition counseling practical and affordable to support preventive healthcare and chronic condition management.

Company size
1,001-5,000
Company stage
Series C
Total funding
$213.1M
Headquarters
Austin, TX
Founded
2021

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