Senior Carrier Account Representative

Senior Carrier Account Representative Responsibilities

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers. 
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. 
• Maintain outstanding service performance. 
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status. 
• Seek opportunities for new and existing customers to utilize committed capacity. 
• Build strong internal relationships with the Business Development team. 
• Utilize industry knowledge to resolve issues efficiently and independently. 

Qualifications

• 2+ years in a Carrier Sales or Brokering role is required
• We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. 
• Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented. 
• A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match. 
• Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
• Our work culture is high energy! We need highly motivated individuals to help us reach our goals. 
• You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us

• Achieve your financial goals through our competitive compensation and commission plan
• Take advantage of our excellent comprehensive benefits package 
• Invest in your future with a Retirement Savings Plan contribution from Arrive
• Build relationships and find your home at Arrive through our Employee Resource Groups
• Grow your career through our excellent professional development and leadership development programs
• Get recognized through our employee rewards program
• Enjoy regular team outings and meals in the office!
• Get paid to work with your friends through our Referral Program!