Full-Time

Worker Success Specialist

Posted on 12/30/2022

Workwhile

Workwhile

51-200 employees

Labor technology platform

Data & Analytics

Junior, Mid

Remote

Requirements
  • Passionate about helping hourly workers earn a better living
  • 2-3 years of experience in customer support or service for a technology company
  • An extroverted people person who loves helping folks achieve their goals
  • Comfortable with support ticketing systems and technology in general
  • Excellent verbal and written communication skills. Fluent in emoji
  • College degree a plus
Responsibilities
  • Provide best-in-class support to workers on the WorkWhile platform
  • Manage support tickets and troubleshoot technical issues
  • Document and communicate feedback to the rest of the team about the worker experience to help inform improvements to product and processes
  • Communicate new opportunities to workers
  • Work in tandem with Operations to achieve business objectives
Workwhile

Workwhile

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Website

WorkWhile is on a mission to help workers earn a better living and live better lives. WorkWhile is an hourly labor technology platform that matches workers to shifts that fit their skills, schedule, and location.

Company Stage

Series A

Total Funding

$20M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

↑ 33%

1 year growth

↑ 65%

2 year growth

↑ 245%

Benefits

Health, vision, & dental premiums

Unlimited time off

Referral bonus

WFH expenses

INACTIVE