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Code and Theory

Digital agency delivering UI and AI

Associate Director - Forward Deployed Product Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$140k - $190kIn-person

About the Job

Requirements

  • Prior experience as a forward-deployed product manager, solutions consultant, or implementation lead, including having performed the individual-contributor version of this work.
  • A track record leading a workstream, initiative, or informal team in a fast-moving, client-facing environment; direct people-management experience is not required.
  • Strong systems thinking, the ability to identify patterns across multiple client contexts, and the judgment to make decisions for the pod with incomplete information.
  • Hands-on comfort with prototyping, prompting, and workflow design, including the ability to critically review others' work.
  • Ability to communicate across technical, non-technical, client-facing, and leadership audiences.
  • High ownership, a bias to action, and the discipline to step back and let a Forward Deployed Product Manager own the work.
  • Comfort working directly with clients and influencing a team without a reporting line.
  • A builder/operator orientation, likely gained in a startup, SaaS, or technical services environment, rather than a purely roadmap-focused product management background.

Responsibilities

  • Set and enforce consistent standards for requirements quality, prototyping rigor, and documentation across the pod.
  • Unblock Forward Deployed Product Managers on ambiguous or contested requirements by making decisions or escalating to the appropriate owner.
  • Own program-level relationships with Technical Account Managers and implementation leads.
  • Review and validate workflows, prototypes, and briefs produced by the pod before they reach clients or engineering.
  • Identify recurring patterns across deployments that should be generalized and drive their handoff into the core product roadmap.
  • Build and maintain a shared playbook of reusable templates, workflow patterns, prompting approaches, and documentation standards.
  • Coordinate staffing and workload across concurrent deployments, and flag capacity gaps or performance concerns to the reporting manager.
  • Report pod-wide progress and blockers to product and delivery leadership.
  • Step directly into a deployment when a pod member is blocked or unavailable, or when the stakes require it.

About the Company

Code and Theory

Digital agency delivering UI and AI

Code and Theory blends creative design with engineering to help large brands solve complex problems around consumer behavior, emerging technologies, and AI, offering services like website design, digital campaigns, and UI development. Its solutions are built by a balanced 50/50 team of engineers and creatives, using data-driven methods to understand and optimize each project and scale them when needed. The company differentiates itself through tightly integrated technical and creative work and a proven track record with award-winning campaigns, such as global initiatives for Polestar and AI-enabled partnerships with Oracle. Its goal is to be a trusted partner for large corporations by delivering bespoke digital solutions that improve digital presence and performance at scale.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
Not listed
Headquarters
New York City, New York
Founded
2001

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