Full-Time

Assistant Manager

Posted on 9/12/2026

Canadian Tire

Canadian Tire

Canadian retail and services group

Compensation Overview

CA$38.2k - CA$55k/yr

+ Performance incentives

Cambridge, ON, Canada

In Person

Category
Retail (1)
Required Skills
Point of Sale (POS)
Customer Service
Requirements
  • Minimum of 4 years of experience in a retail environment, including 12–24 months in a leadership role.
  • Fundamental computer skills are an asset.
  • Passion for automotive or being an automotive enthusiast.
  • Strong knowledge of the automotive aftermarket parts industry.
  • A good base of knowledge of automotive operating systems, including point-of-sale systems.
  • A valid driver's license is an asset.
  • Automotive training or certification is an asset.
  • Ability to work retail hours, including scheduled evenings, weekends, and holidays.
Responsibilities
  • Continually motivate the team and performance through recognition programs, store contests, customer compliments, and similar initiatives.
  • Provide mentorship to teams and influence continuous growth while exemplifying the company's leadership brand.
  • Communicate clearly and concisely with the team, lead effective huddles, meetings, and coaching sessions, and keep the team informed of pertinent information.
  • Develop and lead the recruiting and hiring strategy for the store and maintain a complete team.
  • Demonstrate and follow up on execution of visual compliance, store maintenance, and pricing standards.
  • Deliver annual corporate shrink targets through team education, enforcement of loss-prevention and audit standards, and rigid inventory control.
  • Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
  • Create or monitor the creation of efficient weekly store schedules for sales and support functions.
  • Support overall store and equipment maintenance and compliance for the parts-and-service fleet using the FOS fleet management maintenance system, driver compliance processes, and appropriate certifications for all roles.
  • Execute or delegate delivery of planograms and merchandising directives.
  • Ensure accurate execution and complete daily review of shipping, receiving, and returns processing and documentation according to company policies.
  • Develop relationships with customers and provide mentorship and coaching to the team to ensure a consistent customer experience.
  • Support the commercial sales team by providing customer service support.
  • Lead execution of the customer experience and provide resolution for customer concerns.
  • Coach and develop the store and management team through setting expectations, communication, coaching, feedback, and ongoing support.
  • Create development plans and conduct annual appraisals for the management team to improve performance gaps.
  • Complete required training within established timeframes and hold the team accountable for completing it.
Desired Qualifications
  • A valid driver's license.
  • Automotive training or certification.

Canadian Tire is a Canadian group of retail and service businesses serving drivers, households, sports participants, and outdoor consumers. Its banners and operations span automotive products and service, home and hardware, sporting goods, apparel, and financial services. A national dealer and store network connects the company’s brands with communities across Canada. The corporate profile combines a dealer-supported retail network with owned brands and financial operations, so it spans vehicle maintenance, home improvement, sports, recreation, clothing, and consumer credit rather than automotive retail alone. Dealer relationships and distinct retail banners are central to how the group reaches customers.

Company Size

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Founded

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