AI Platform Administrator

Job Description

Operate and Evolve CIMA+’s Enterprise AI Platforms 

We are looking for an AI Platform Administrator to administer and optimize CIMA+’s enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other approved AI solutions. 

Reporting to the AI Solutions Team Lead, you will ensure these platforms are secure, well-governed, cost-effective, and aligned with CIMA+’s AI strategy. You will work closely with the AI Enablement team, AI Strategy & Delivery leadership, Infrastructure, Cybersecurity, users, and vendors. 

Primary Responsibilities

• Administer enterprise AI platforms, including users, roles, licenses, permissions, configurations, and features
• Monitor usage, consumption, credits, overages, and licensing, and recommend optimization opportunities
• Maintain reporting on adoption, usage, costs, and platform trends
• Stay current on product roadmaps, releases, licensing changes, and new capabilities
• Assess the operational and governance impacts of new features before deployment
• Collaborate with Infrastructure on identity, access, SSO, SCIM, and Microsoft Entra ID integrations 
• Support platform governance, security controls, and approved configurations
• Troubleshoot issues and coordinate escalations with internal teams and vendors
• Maintain platform documentation, procedures, and administrative standards
• Partner with the AI Enablement team to communicate changes and support adoption

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 3–5 years of experience in SaaS, Microsoft 365, cloud, or enterprise platform administration
• Experience with user administration, licensing, permissions, identity, configuration, and operational support
• Strong understanding of Microsoft 365 and Microsoft Entra ID
• Good understanding of Generative AI platforms and their enterprise use
• Experience monitoring usage, licensing, and technology costs
• Strong analytical, troubleshooting, organizational, and communication skills
• Ability to learn rapidly and keep pace with evolving AI technologies
• Integrity, team spirit, and a commitment to excellence

Assets 

• Experience administering Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, or similar platforms
• Experience with SSO, SCIM, RBAC, APIs, or automation
• Knowledge of AI governance, privacy, security, and responsible AI
• Experience with Copilot Studio, Azure AI Foundry or Power Platform 

Additional Information

At CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.

CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).​

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.​

We are committed to providing a workplace that is accessible. Accommodations are available in accordance with CIMA's policies. If you require an accommodation, please let us know. 

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