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Monaco

Automates sales tasks via AI-native platform

Head of Enablement

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$200k - $300k /yrIn-person

About the Job

Requirements

  • At least 4 years of experience building and leading sales or go-to-market enablement at a high-growth B2B SaaS startup, ideally as the first or an early enablement hire who established the function from 0 to 1.
  • At least 2 years in a selling role, such as sales development representative, account executive, or account manager, with firsthand outbound selling experience.
  • A track record of designing onboarding and ramp programs that measurably shortened time to productivity.
  • An AI-native approach with an enablement playbook relevant to an AI-native company.
  • Ability to build content and programs, including playbooks, certifications, call libraries, repositories, and an AI-enabled knowledge-context wiki, and to ship and iterate quickly.
  • Comfort working in a high-velocity environment where the product changes weekly and enablement must remain current.

Responsibilities

  • Own the end-to-end enablement strategy, define go-to-market readiness, establish the program, and be accountable for ramp time, certification rates, and representative productivity.
  • Build and run a crawl/walk/run onboarding program for new business and post-sales forward-deployed account executives, including product training, pitch certification, mock kickoffs and demos, shadowing plans, and pass/fail milestones.
  • Translate weekly product releases into representative readiness through talk tracks, demo flows, updated objection handling, and internal launch briefs before features reach customer calls.
  • Capture effective practices from kickoffs, discovery, demos, onboarding, and outbound strategy consultations, and codify them into playbooks, annotated call libraries, and certifications for team training.
  • Maintain team skills through weekly call reviews, live role-plays, quarterly pitch and demo recertifications, and targeted coaching sprints based on skill gaps evident in deal or customer data.
  • Build customer-facing product enablement, including onboarding curriculum, live training sessions, and self-service academy content to help customer teams adopt Monaco and run their outbound motion.
  • Partner with sales, customer experience, and product leadership to identify skill and knowledge gaps from call recordings, lost-deal reasons, kickoff quality scores, and customer adoption data, and address them quickly.
  • Build the enablement team, systems, and tooling as the go-to-market organization grows.

Desired Qualifications

  • Experience at a company selling customer relationship management, sequencing, or go-to-market tooling.
  • Personal experience running or coaching modern outbound, including sequencing, signals, and ideal customer profile/total addressable market strategy.
  • Experience building customer education or academy programs in addition to internal enablement.
  • Experience hiring and managing enablement teams as the function scaled.
  • Familiarity with HubSpot, Salesforce, Outreach, Apollo, Salesloft, or Gong, and informed perspectives on what an AI-native replacement should feel like.
  • Experience enabling forward-deployed, consultative, or services-adjacent sales teams.

About the Company

Monaco

Automates sales tasks via AI-native platform

Monaco provides an AI-native sales platform that helps startups and businesses grow revenue by automating sales tasks. It integrates into the sales workflow to record meeting notes, draft follow-up emails, and update the CRM or other systems by creating and tracking opportunities. Unlike single-feature tools, Monaco offers end-to-end automation that can be customized to a company’s specific sales process. Its goal is to reduce manual work and provide guidance to close more deals as it moves toward general availability after the beta.

Company size
51-200
Company stage
Series B
Total funding
$85M
Headquarters
San Francisco, CA
Founded
2024

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