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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Director of Food and Beverage

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeİstanbul, TürkiyeNo salary listedIn-person

About the Job

Requirements

  • Minimum 5–7 years of progressive food and beverage leadership experience in a luxury hotel environment, with a proven track record as a Director of Food and Beverage or Assistant Food and Beverage Director in a high-profile luxury property.
  • A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
  • Strong financial acumen, with demonstrated expertise in budgeting, profit and loss management, forecasting, labor cost control, and key performance indicator analysis.
  • A creative mindset and a track record of driving revenue through innovative menu design, concept development, and strategic marketing and promotional campaigns.
  • Leadership, mentoring, and communication skills, with the ability to inspire a diverse team and maintain high colleague engagement.
  • Time management and organizational skills, high adaptability, and the capability to excel under pressure.
  • Fluent written and spoken English and Turkish.

Responsibilities

  • Ensure exceptional guest service at all times, providing friendly, discreet, and unobtrusive service across all food and beverage outlets.
  • Handle guest and internal stakeholder concerns and inquiries requiring the attention of the Food and Beverage Office courteously and efficiently, and follow through to ensure issues are resolved satisfactorily.
  • Ensure productivity levels are achieved and prudently manage labor and payroll costs within budgetary requirements.
  • Ensure all food and beverage operations maximize profit while delivering product and service excellence; use data metrics and key performance indicator analysis to meet or exceed monthly and annual revenue targets.
  • Conduct and analyze market trends to make strategic recommendations, and evolve the hotel’s food and beverage offerings through creativity and innovation.
  • Increase revenue and sales objectives by designing and implementing marketing programs, including promotions and special menus, in collaboration with Sales and Public Relations; develop staff sales incentives and create new culinary initiatives.
  • Establish and maintain positive guest and colleague interactions while fostering productive working relationships across departments.
  • Follow procedures accurately to ensure strict compliance with operational policies, standards, and Peninsula Service Principles.
  • Hire, develop, motivate, supervise, and coach department employees to maintain a culture aligned with the mission, vision, values, and core principles of HSH.
  • Maintain the highest standards of health, safety, and hygiene; properly report accidents and respond swiftly to hotel emergencies.

Desired Qualifications

  • Fluency in an additional language.

About the Company

The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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