Senior Manager
Delivery Hero
Senior Manager
Delivery Hero
Global online food delivery marketplace
Role Summary:
The Senior Manager - Agency & Large Customer Partnerships will be building out & scaling our agency partnerships across talabat’s new demand channels and leveraging opportunities on-app and off-app with Endemic and Non-Endemic advertisers (e.g., Agency selling, off-site Ads, DSP, etc.). We seek to deliver a customized and curated product & commercial strategy to grow Ads investments from these channels. This role will bring best-in-class practices across established / current setups within the advertising industry and act as a thought leader for the company within this specific space, guiding strategic changes while also balancing tactical execution to deliver strong commercial results.
What's On Your Plate?
Extended Demand Channels:
You will expand Ads monetization beyond on-platform products by unlocking new demand channels (e.g., agencies, DSPs, etc.) across the app and off-app, with Endemic and non-Endemic channels (Food and Non-Food both). Treat these as commercial growth levers, not standalone products. Pilot, validate, and scale high-impact opportunities, and feed successful models into GTM for broader rollout.
Own Ads revenue (direct accountability):
You are directly accountable for the Ads revenue acceleration from these new channels. You will build account-level Ads strategies (not generic approaches), define budget potential and targets per account, and track and drive monthly/quarterly revenue delivery. This is a number-carrying role, not a support function.
Develop account-specific product mix & investment Strategy:
You will decide, for each account: how much to invest across which channel (on-app vs off-app), across products, what role each product plays (acquisition vs conversion vs branding), how budgets shift across seasons, campaigns, and business goals. You are expected to override generic recommendations where needed.
Structure deals & custom solutions in partnership with commercial teams:
You will design custom packages (bundled products, pricing structures, pilots), lead negotiations with senior stakeholders on the partner side, and align internally with Commercial teams, Finance, Legal, and Billing on non-standard setups.
Influence Product via structured feedback (not ownership):
Surface account-specific gaps (pricing, targeting, reporting). Push for prioritization where justified by revenue impact through workshops & monthly engagement routines. You do not define global product strategy - but feed into it.
What does success look like in this role?
Success in this role should be measured by the ability to create and scale new Ads demand channels that drive incremental revenue beyond existing commercialmotions.
KPIs include:
Bachelor’s degree in business, marketing, economics, or a related field.
10+ years of total work experience with a minimum of 5+ years of Advertising Sales experience in an E-commerce company is preferred.
Minimum 5+ years of experience leading direct teams.
Experience using data and analytics to drive sales strategy and results within an Advertising business.
Experience in collaborating with Product teams to shape feature development, delivery and roadmaps.
Experience with C-level sales and strategic partnership building.
Exceptional communication and collaboration skills, with a proven ability to influence and align cross-functional teams and senior leadership around commercial objectives.
Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun!
Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.
Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.
Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.
Health & Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
Global online food delivery marketplace
Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.
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