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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Medical Secretary - Internal Medicine

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBillerica, MA, USAIn-person

About the Job

Requirements

  • A high school degree or GED is required.
  • At least one year of experience in a high-volume customer service-related position is required.
  • Strong customer service skills, strong personal computer skills, effective written and verbal communication skills, and the ability to multitask are required.
  • All staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Represent BILH Primary Care as a frontline contact for patients and staff while providing a positive patient experience.
  • Handle phone interactions, patient registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
  • Help ensure patients receive the right care at the right time.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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