Supervisor of Utility Operations

Position Overview

The Supervisor of Utility Operations is responsible for overseeing and coordinating the operations of utility systems and the team of utility operators to ensure smooth and efficient operations. This role focuses on maintaining and managing equipment, vendors, and daily operational activities while ensuring compliance with safety, regulatory, and Good Manufacturing Practices (GMP) standards. Additionally, this role also provides training, technical support, and leadership to the utility operations team.

Company Overview

FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we’ll open North America’s largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.

We’re looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we’re proud to cultivate a culture that will fuel your purpose, energy, and drive—what we call Genki. Ready to shape the future of medicine? Let’s transform healthcare together!

Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh’s thriving tech scene, making it the perfect blend of community and opportunity.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

What You’ll Do

• Manages and oversees daily utility system operations, including compressed gases, cooling towers, plant steam, chillers, HVAC, boilers, fire alarms, and utility management systems (e.g., Delta V, Simplex, BMS).
• Supervises a team of utility operators, and provides training, guidance, and development opportunities.
• Troubleshoots utility system issues and ensures equipment operates efficiently while adhering to compliance and safety standards.
• Performs routine inspections and analysis to identify areas for improvement and implements energy-saving measures to minimize operational costs and environmental impact.
• Responds to equipment failures and emergencies promptly to ensure continuous operations.
• Assists in preparing utility systems for emergencies, including power outages, fire alarms, and adverse weather events.
• Ensures compliance with GMP, Occupational Safety and Health Administration (OSHA), and other regulatory standards.
• Maintains and updates standard operating procedures (SOPs) and document incidents reported by utility operators.
• Participates in cross-departmental meetings to provide technical expertise.
• Assists in implementing process improvements.
• Supports site operations and handles emergency work orders outside regular working hours, as needed.
• Collaborates on the development and implementation of safety procedures and risk assessments.
• Enforces all company policies (e.g., time off, shift work, inclement weather) that directly impact employees.
• Completes required administrative tasks (e.g., timecard approvals, time off requests, expense reports, etc…).
• Participates in the recruitment process and retention strategies to attract and retain talent.
• Perform other duties, as assigned.

Knowledge, Skills, or Abilities

• Advanced knowledge of mechanical, electrical, plumbing, chemical treatment, and control systems.
• Effective communication, both written and oral.
• Ability to work in a team environment.
• Willingness to coach, lead, and develop a team.
• Ability to effectively present information to others.
• Knowledge of Lean Six Sigma methodologies or other continuous improvement techniques.
• Must be able to support 24/7 manufacturing facility, including shift, on-call and weekends.

Minimum Qualifications

• High School Diploma/GED with 6+ years of experience in utility operations or related field.
• Prior experience working in a GMP environment.
• Previous experience leading, supervising, or managing others.
• Experience using Microsoft Office (e.g., Word, Excel, Outlook, etc...).

Preferred Qualifications

• Associate’s degree in Mechanical, Electrical, Applied Engineering, or Industrial Technology.
• 1+ years of people management experience.
• Prior experience in utility operations, pharmaceutical manufacturing, or another highly regulated industry.
• Computerized Maintenance Management System (CMMS) or other data tracking software experience.
• Experience developing and implementing preventative maintenance systems.
• Experience in project management or leading cross-functional teams.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  While performing the duties of this job, the employee is required on a regular basis to:

• Will work in environment which may necessitate respiratory protection.
• May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. 
• Will work in environment operating a motor vehicle or Powered Industrial Truck.
• Ability to discern audible cues.
• Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color.
• Ability to ascend or descend ladders, scaffolding, ramps, etc…
• Ability to stand for prolonged periods of time - up to 240 minutes.
• Ability to sit for prolonged periods of time - up to 240 minutes.
• Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers.
• Ability to operate machinery and/or power tools.
• Ability to conduct work that includes moving objects up to 33 pounds.
• Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. 
• Will work in warm/cold environments, 0-115 degree range.
• Will work in outdoor elements such as precipitation and wind.
• Will work in small and/or enclosed spaces.
• Will work in heights greater than 4 feet.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

*LI-Onsite

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).