Account Executive

About F. Schumacher & Co.

Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers "celebrate the feeling of home". Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, rugs, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.

Our competitive advantage in the industry is the people. We believe that our employees are our most important assets. F. Schumacher & Co is deeply anchored in our company core values which are as follows:

• Preserve Our Entrepreneurial Spirit
• Take Ownership & Accountability
• Be Solutions-Oriented
• Demonstrate Courage
• Practice Adaptability
• Embrace Collaboration

We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Patterson Flynn, our bespoke floorcovering boutique that creates one-of-a-kind rugs and carpets that exude luxury and fine design.

Your sales territory will encompass the greater Tri-State area, including New York, Connecticut, New Jersey, Pennsylvania, and surrounding areas. This role will be based in Connecticut or the Philadelphia metro area. Unlike our showroom-based Account Managers, this position is field-based: you will spend most of your week traveling the territory and meeting clients in their own offices and on site.

As part of the F. Schumacher & Co. family, Patterson Flynn represents the pinnacle of custom floorcovering craftsmanship, combining traditional techniques with contemporary design sensibilities. Patterson Flynn currently maintains 15 showrooms across the United States, each showcasing our commitment to exceptional quality and personalized design solutions. Our team works closely with interior designers and discerning clients to create custom pieces that reflect individual style while maintaining the highest standards of luxury and craftsmanship.

Our Outside Account Executive plays a pivotal role in growing Patterson Flynn across the Tri-State territory, building the relationships that bring new projects to the brand. Where our showroom teams welcome clients through our doors, you will go to them, meeting designers and architects in their own studios and on site. This position carries a project from first conversation to final installation, guiding clients through each phase with expertise and care.

As an Outside Sales Representative, you will:

Generate Business By

• Relationship Building & Brand Awareness: Proactively generate sales and elevate the Patterson Flynn brand across your territory through strategic relationship building and targeted outreach.
• Field Presence: Spend the majority of your week in the territory, visiting designers and architects at their offices, attending job sites, and presenting collections where your clients work.
• Client Engagement: Cultivate and maintain strong relationships with interior designers, both new and existing, by understanding their unique needs and offering tailored solutions to enhance their projects.
• Territory Analysis & Growth: Conduct thorough analysis of the territory to identify and capitalize on growth opportunities for both existing and potential new accounts, developing strategic plans to expand the customer base.
• Sales Strategy Implementation: Leverage a mix of client outreach, sales techniques, cross-selling, and sales reports to create and execute a robust sales strategy aimed at achieving and surpassing the overall sales goals.
• Collaborative Partnerships: Work closely with Schumacher Account Executives and our showroom teams to maximize existing relationships and drive increased territory sales through joint efforts, lead sharing, and cross-brand initiatives.
• Product Updates & Education: Keep clients informed on the latest products and offerings, using a targeted outreach strategy to ensure they are aware of the newest innovations and opportunities available.

Manage Projects By

• Expert Product Consultation: Serve as a knowledgeable consultant, guiding clients through every aspect of their project with expert advice on product selection, customization options, and design integration.
• End-to-End Project Oversight: Manage projects from concept to completion, ensuring that every detail is meticulously handled, timelines are adhered to, and client expectations are consistently exceeded.
• In-Depth Product Knowledge: Continuously expand your understanding of the Patterson Flynn collections, becoming a trusted expert capable of advising clients on the best solutions for their specific needs.
• Customized Project Solutions: Collaborate with clients to develop bespoke solutions that reflect their vision, ensuring that the final product aligns with both their aesthetic and functional requirements.

Enhance Client Experience Through

• Order Management & Follow-Up: Oversee the entire ordering process, from placement to follow-up, ensuring accuracy, timely delivery, and high levels of customer satisfaction.
• Pipeline Discipline: Keep every quote and order current in our sales systems so that pipeline and forecast are accurate at any time, and stay in regular contact on open quotes.
• Troubleshoot: Act as the primary liaison between clients and internal Support Teams to quickly troubleshoot and resolve any issues that arise, maintaining a high standard of service.
• Client Partnership: Partner with clients throughout their journey, identifying and addressing their needs to ensure a seamless and satisfying experience from start to finish.
• Luxury Market Excellence: Uphold the Patterson Flynn mission by consistently providing superior customer service and upholding the highest quality product and service standards in the luxury market.

What Sets You Apart

• Client-Focused: Passionate about delivering exceptional experiences for every client.
• Road-Ready: Energized by a field-based role, with the independence to shape your own week and the discipline to make the most of it. Dependable transportation and a clean driving record required.
• Network Builder: Confident introducing yourself to firms who do not yet know us, and genuinely enjoys building a network from the ground up.
• Luxury Design Enthusiast: Knowledgeable and enthusiastic about the luxury interior design industry.
• Sales-Driven: Proven ability to set and achieve sales goals, activating accounts and driving new business growth.
• Creative & Strategic: Innovative thinker with the ability to build account-level sales and develop new business in a changing market.
• Project Management: Experienced in managing complex projects and long sales cycles.
• Entrepreneurial Mindset: The ambition to build something of your own within an established brand, expanding the client base and growing existing accounts.
• Organized & Detail-Oriented: Exceptional organizational and follow-through skills.
• Proactive & Accountable: High level of ownership and initiative with a focus on identifying growth opportunities.
• Tech-Savvy: Comfortable working with digital platforms and systems, including CRM and sales reporting tools.
• Team-Oriented: Effective collaborator with internal teams, showroom colleagues and partner brands.
• Adaptable: Resilient in a fast-paced, evolving environment.

Preferred: Experience selling to the design trade, ideally in floorcovering, textiles or another specified product, and an existing network of designers and architects in the territory.

Benefits Package: