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PENN Entertainment

Operates casinos, racetracks, and online betting

Facilities Assistant Shift Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • An associate degree in a related field, one to two years of related experience and/or training, or an equivalent combination of education and experience is required.
  • Prior supervisory experience is preferred.
  • Working knowledge of electrical, plumbing, HVAC, and carpentry trades, including generators, fire pumps, and electrical switchgears, is required; a trade license is preferred.
  • Fluency and literacy in English are required.
  • The ability to maintain confidentiality and professionalism is required.
  • The ability to perform arithmetic operations and compute rates, ratios, percentages, and interpret bar graphs is required.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook, is required.
  • Previous experience with maintenance and engineering, especially electrical, plumbing, air conditioning, and equipment maintenance, is required.
  • The ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully is required.
  • The ability to write reports and business correspondence is required.
  • The ability to read and interpret plans and specifications is required.
  • The ability to obtain and maintain a Colorado Gaming License is required.

Responsibilities

  • Supervise staff and manage the overall daily operation of a designated shift, supporting operational goals and monitoring performance and profit objectives.
  • Adhere to scheduling and coordinate concerns with the manager while attending to guest satisfaction.
  • Assist with the department budget process by providing recommendations, supporting budget initiatives, and reporting budget concerns to the manager.
  • Promote and demonstrate customer service in accordance with department and company standards, ensure team members follow those standards, and address issues as they arise.
  • Assist in managing maintenance and construction projects and determine whether to use in-house resources or outside vendors for the shift.
  • Assist with inspecting completed projects to ensure satisfactory results.
  • Help ensure OSHA standards are followed during the designated shift.
  • Assist with managing the grounds crew and maintaining property grounds as required.
  • Assist with daily property inspections to ensure the property is clean, attractive, and functional; remediate problems immediately and report issues to the manager.
  • Ensure regulatory compliance within the area of authority and report potential issues to management.
  • Maintain confidentiality in departmental and company matters.

Desired Qualifications

  • Prior supervisory experience.
  • A trade license.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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