HR Technology System Administrator

Role summary:

The HR Technology System Administrator supports Flowserve HR’s digital ecosystem through system administration, Tier 2 case management, and back-end process support. The role focuses on maintaining HR systems, resolving technical and data-related issues, executing and supporting configuration changes, and ensuring smooth day-to-day operations in collaboration with HR and Technology partners.

Your role:  

• Act as a technical point of contact for HR systems
• Provide Tier 2 support for HR system tickets and case management requests
• Support back-end HR processes and system administration activities
• Troubleshoot system, data and security issues through problem analysis, issue reproduction and root cause identification
• Support data quality and data audit exercises to help ensure data integrity
• Collaborate with Technology Partners and Centers of Excellence to document recurring processes and system changes
• Support configuration changes, including documentation, testing, migration, communication and hypercare
• Respond to internal and external audit requests by researching issues and preparing control documentation

Your profile: 

• Experience in HR system administration, preferably in Workday

• Prior experience with case management systems, such as Neocase
• Strong understanding of back-end HR processes and system-driven workflows
• Experience with HR data manipulation and reporting, with strong Excel skills
• Ability to troubleshoot issues, analyze problems and identify practical solutions
• Experience with testing, test scripts and UAT support
• Familiarity with HR data quality, audit processes and controls
• Strong communication skills in English (written and verbal)
• Self-reliant, structured and confident in handling technical issues
• Strong critical thinking and problem-solving skills
• Ability to work independently and collaborate across teams and time-zones
• Flexible and adaptable, with a customer-centric mindset

What we can offer you: 

• Friendly multicultural environment and team events
• Life, accident and health insurance
• Cafeteria package
• Career development and training opportunities
• Hybrid work opportunity