Operations & Finance Office Manager

About the Role

You will take day-to-day ownership of the Hong Kong facility, ensuring that the office runs efficiently, financial records are accurate, and every inventory movement is properly documented.

We are particularly interested in candidates with supervisory experience in a commercial bank or regulated financial institution—for example, an Assistant Branch Manager, Operations Supervisor, Senior Operations Officer, or Trade Operations Lead.

The role requires the discipline and control awareness developed in banking, combined with the flexibility to manage a small, growing operation. You will oversee local accounting and banking administration, welcome clients, coordinate logistics, and supervise warehouse staff.

Key Responsibilities

Financial Administration & Controls

• Maintain local accounting records, expense tracking, petty cash, and general ledger entries.
• Complete monthly bank, expense, and inventory reconciliations.
• Coordinate banking relationships, transfers, payment verification, and customer and supplier billing within company approval procedures.
• Match goods received and dispatched against purchase orders, invoices, and shipping documents.
• Investigate discrepancies promptly and escalate unresolved issues.
• Work with regional finance leadership and external advisers on reporting, audits, and local compliance requirements.
  
  

Facility & Office Management

• Own daily opening, closing, access control, and facility security.
• Welcome and coordinate visits from customers, buyers, vendors, and freight partners.
• Manage local service providers, office supplies, and facility maintenance.
• Establish clear operating procedures and ensure staff follow them.
• Keep regional leadership informed of operational issues and required actions.

Inventory & Logistics

• Supervise warehouse staff responsible for receiving, counting, staging, and dispatching devices.
• Ensure inventory movements are recorded accurately and promptly in company systems.
• Oversee stock counts and reconcile physical inventory against system records.
• Coordinate couriers, freight collections, and import/export documentation.
• Ensure goods are released only after required documentation and company approvals are complete.

Requirements

Qualifications

• Experience: At least five years of relevant experience, including work in a bank or regulated financial institution and prior supervisory responsibility.
• Accounting skills: Hands-on experience with bookkeeping, transaction processing, bank reconciliation, and financial recordkeeping.
• Operational discipline: Strong attention to detail, internal controls, documentation, and follow-through.
• Languages: Fluent spoken and written English and Hindi, plus fluency in Cantonese and/or Mandarin, with Chinese reading and writing ability.
• Systems: Strong Excel skills, including pivot tables and reconciliations; comfortable using banking portals and ERP or inventory systems.
• Leadership: Able to supervise a small team, set priorities, and resolve day-to-day issues independently.
• Integrity: Sound judgment and a high level of accountability when handling payments, inventory, confidential information, and facility access.
• Adaptability: Comfortable taking on both administrative and operational responsibilities in a growing business.

What We Offer

• Ownership of a new Hong Kong operation backed by an established global business.
• Direct exposure to regional and executive leadership.
• A collaborative international team and the opportunity to grow with the facility.

We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, or protected veteran status.

Additional information

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.