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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Warehouse Manager

Warehouse & FulfillmentPosted on Nov 9
Full-timeCommercial Point, OH, USA$75.5k

About the Job

Requirements

  • The role requires 3–5 years of warehouse, distribution, retail, or supply chain operations experience, including leadership responsibility.
  • Experience managing a diverse team in high-volume, fast-paced operations is required.
  • Working knowledge of Warehouse Management Systems (WMS) is required.
  • Understanding of inventory control, warehouse operations, and product flow management is required.
  • Knowledge of OSHA compliance is required.
  • Strong analytical, problem-solving, planning, and organizational skills are required.
  • Effective communication and interpersonal skills, including the ability to influence across organizational levels, are required.
  • Proficiency in Microsoft Office Suite and warehouse management systems is required.
  • Ability to lift up to 50 pounds occasionally, with assistance for heavier lifting, is required.
  • Ability to stand, walk, bend, reach, and twist for up to 10–12 hours and move frequently across hard warehouse surfaces is required.
  • Ability to work in ambient, refrigerated, and frozen environments, including temperatures as low as -20°F, is required.
  • Ability to work flexible schedules, including nights, weekends, holidays, and extended hours as business needs require, is required.
  • Compliance with personal protective equipment requirements, company policies, procedures, and applicable regulatory requirements is required.

Responsibilities

  • Maintain a safe, organized, and high-performance work environment.
  • Ensure compliance with applicable safety, regulatory, and operational standards, including OSHA, GMP, SQF, HACCP, and COOL.
  • Direct day-to-day operations in assigned areas, including receiving, unloading, put-away, storage, replenishment, cross-dock flow, picking, pallet operations, yard movement, inventory management, or shipping execution.
  • Execute operational plans to ensure accurate, timely merchandise flow and achievement of service level agreements.
  • Ensure merchandise is properly handled, staged, verified, and shipped to maintain asset integrity and minimize damage and shrink.
  • Monitor inventory handling, including FIFO/FEFO rotation, quality control, and discrepancy resolution as applicable.
  • Plan, schedule, and optimize labor to align with volume demands, control costs, and improve productivity.
  • Monitor performance through KPIs and operational metrics, analyze data to identify gaps, make decisions, and implement improvements.
  • Identify, troubleshoot, and resolve operational issues affecting throughput, service, quality, or safety.
  • Ensure receiving and shipping processes are executed properly, including documentation, verification, audit readiness, and compliance with company policies and vendor requirements.
  • Oversee cross-dock and high-velocity product flow when assigned to maximize throughput and reduce dwell time.
  • Ensure effective use and performance of warehouse management systems, automation systems such as ASRS, and material handling equipment.
  • Partner with Quality, Food Safety, Loss Prevention, Transportation, and Maintenance teams to support compliance, audit readiness, and operational reliability.
  • Support budget execution, cost control, and resource planning for assigned operational areas.
  • Lead continuous improvement initiatives using Lean, Six Sigma, or other operational excellence methodologies.
  • Lead, coach, and develop supervisors and frontline team members, ensuring consistent application of policies, training, and performance management practices.
  • Partner with Human Resources on staffing, onboarding, performance management, and corrective actions.
  • Ensure accurate reporting, documentation, and compliance with audit and regulatory requirements.
  • Collaborate with cross-functional partners to support operational goals and customer expectations.
  • Perform additional duties and provide cross-functional operational support as needed.
  • Comply with applicable personal protective equipment requirements in the assigned building or work area.
  • Support company policies and procedures and applicable regulatory requirements.
  • Travel up to approximately 10% as required.

Desired Qualifications

  • Education and/or experience in business, supply chain, logistics, or a related field is preferred.
  • Experience in ambient, automated, cross-dock, or perishable distribution environments is preferred.
  • Familiarity with Transportation Management Systems (TMS) and warehouse automation systems is preferred.
  • Familiarity with GMP, SQF, HACCP, and food safety practices is preferred.
  • Experience with Lean, Six Sigma, or other continuous improvement methodologies is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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