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American House

Senior living communities and care

LNA

Nursing & Frontline Patient CarePosted on Nov 5
Full-timeKeene, NH, USANo salary listedIn-person

About the Job

Requirements

  • Excellent communication skills and compassion for older adults.
  • Ability to read, analyze, and interpret facility forms, signs, and product instructions, and to speak clearly and interpret verbal communication.
  • Strong interpersonal relationship skills.
  • Strong organizational and time-management skills.
  • Initiative, judgment, and leadership skills.
  • Telephone skills.
  • Problem-solving and logic skills.
  • Computer skills.
  • Ability to stand, talk, bend, stretch, pull or push, and lift items; close vision, depth perception, and ability to adjust focus.

Responsibilities

  • Ensure compliance with American House’s philosophy and the written policies and procedures governing the Resident Services Department.
  • Assist in coordinating effective communication among Resident Associates, residents, and families, and maintain liaison with residents and family members.
  • Through ongoing supervision, oversight, and delegation, assist in providing continuous, high-quality service within the Health and Wellness Department.
  • Assist in establishing rapport among Health and Wellness team members to facilitate teamwork.
  • Assist in recruiting and selecting competent Resident Associates.
  • Assist in ongoing supervision of Health and Wellness team members, including training, disciplining, counseling, motivating, and evaluating.
  • Assist with orientation and in-service training.
  • Assist in ensuring staff follow established safety regulations and quality assurance procedures, including fire protection, infection control, blood-borne pathogens, and hazardous waste procedures.
  • Make written and oral reports to the Wellness Director concerning Health and Wellness Department operations.
  • Assist in coordinating healthcare services with other resident services to ensure continuity of care.
  • Assist the Wellness Director with nursing activities.
  • Continuously assess residents to verify their appropriateness to live within the community.
  • Assist in coordinating regularly scheduled wellness meetings.
  • Complete required administrative paperwork.
  • Assist with medication administration.
  • Work with residents’ attending physicians to ensure the highest quality of service.
  • Submit recommendations to the Wellness Director for budget completion, equipment, and supplies.
  • Assist in developing work schedules and assignments to ensure staff accountability and task completion.
  • Maintain confidentiality of verbal and written resident information according to HIPAA.
  • Maintain confidentiality of private materials, policies, procedures, and personnel records related to community operations unless disclosure is directed or allowed by law.

About the Company

American House

Senior living communities and care

American House is an operator of senior-living communities. Its communities provide independent living, assisted living, memory care, respite stays, dining, activities, and supportive services according to location. The organization serves older adults and families seeking residential options with varying levels of care. Community-based teams are supported by regional clinical, sales, facilities, human-resources, and business functions. Roles include caregivers, nurses, dining staff, activity teams, maintenance, housekeepers, sales counselors, and community leaders.

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