Key Holder

Job Description

What to expect when you work here

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

• Ensure the RevZilla brand is maintained through exceptional service and continued focus on improvement of the in-store customer experience. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.

• Maintain store cleanliness, seasonal and fill-in merchandising, and displays

• Maintain an expert level of knowledge on RevZilla’s product offerings by consistently seeking out training and sharing new trends and product knowledge with customers

Take Risks; Wear a Helmet:

• Improve the operational efficiency of RevZilla’s retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer

• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road: 

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members 

• Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment

• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

• We see customers of varying degrees of riding experience every day, so you will explain the same principles over and over, day in and day out

• Creating memorable experiences for our customers starts with a team of passionate motorcycle enthusiasts who share the love of the thrill of the ride. This means you also ride, have a varied riding portfolio and will want to share your stories from the road, the track, or the dirt with our customers.

• This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching. All employees receive a generous employee discount.

• Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire

Fuel Your Passion:

• Work in an industry that you are passionate about!

• We are a growing company, and we promote from within - career opportunities!

• Exciting opportunities to represent RevZilla at special events -- International Motorcycle Show, motocross races, etc.

• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Key Holder has:

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store

• 2 years + of sales or customer service experience

• A self-starter mentality that consistently delivers an outstanding, personalized retail experience

• An open mind, and is eager to learn and be a part of the riding community

• Experience with computers and POS systems 

• Motorcycle riding, knowledge, or interest

Additional Information

RevZilla provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.