A Bachelor of Science degree in Information Technology or Computer Science.
Five years of related experience.
Experience implementing a core business system is a plus.
Experience implementing, configuring, and developing ERP, database, CRM, and automation systems.
Experience with scripting languages such as Python, SQL, or Java.
Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Ability to troubleshoot complex data and software issues.
Proficient written and verbal communication skills in English.
Responsibilities
Interpret data, analyze results using SQL queries or business intelligence tools, and provide ongoing status reports.
Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers.
Manage the setup and configuration of Office Automation, CRM, SAP B1, and integration platform systems.
Define and coordinate testing procedures and develop test cases for the quality assurance process.
Document analyst, configuration, and development work.
Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot reported errors and alerts.
Design, implement, and upgrade information systems to meet business and user needs.
Implement best practices for scalability, supportability, ease of maintenance, and system performance.
Desired Qualifications
Accounting knowledge is preferred.
Position Summary
Sanhua is seeking an IT Systems Analyst to support and optimize business systems, infrastructure, and technology solutions across North America. This role serves as a key liaison between business users and IT, ensuring systems are reliable, efficient, and aligned with organizational objectives.
The IT System Engineer deploys, maintains, and troubleshoots core business applications (Office Automation, CRM system, SAP B1, Integration platform), with a focus on SAP including application servers, endpoints, and databases.
Major Job Responsibilities
Interprets data, analyzes results using SQL query or BI tool techniques and provides ongoing status reports;
Develops, analyzes, prioritizes, and organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow;
Manages the set-up and configuration of systems (Office Automation, CRM system, SAP B1, Integration platform);
Defines and coordinates the execution of testing procedures, and develops test cases to serve the overall quality assurance process;
Provides documentation of all analyst, configuration and development work;
Develops and implements maintenance procedures, monitors systems health, gathers system statistics, and troubleshoots reported errors and alerts;
Performs design, implementation, and upgrades of information systems to meet the business and user needs;
Implements best practices for scalability, supportability, ease of maintenance, and system performance.
Qualification Requirements:
Education: BS degree in Information Technology or Computer Science
Professional Background:Proven, adaptable IT system engineer who can work in a dynamic, growing organization and global, cross-cultural environment.
Work Experience: 5 years’ related experience; Experience implementing a core business system is a plus.
Knowledge/ Skills:
ERP/Database/CRM/Automation system implementation, configuration and development;
Scripting languages i.e., python/SQL/Java;
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
Ability to troubleshoot complex data and software issues;
Solid time management skills;
Excellent written and verbal communication skills (Proficient written and verbal skills in English)
Accounting knowledge is preferred.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.