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Parts Authority

Automotive aftermarket parts distributor

Warehouse Returns Administrative Associate - Returns

Shipping & ReceivingUpdated on Nov 11
Full-timeSan Bernardino, CA, USA$18 /hrIn-person

About the Job

Requirements

  • Accurately follow written and verbal directions.
  • Maintain individual productivity and quality standards according to department requirements.
  • Regularly lift, push, pull, or move objects weighing 10–50 pounds and occasionally lift or move objects weighing up to 100 pounds.
  • Frequently stand, walk, stoop, kneel, crouch, crawl, and reach; occasionally sit, climb ladders or stairs, or balance.
  • Work in environmental conditions with protection from weather, though not necessarily from temperature changes, and potentially in narrow aisles or passageways.
  • Have the visual abilities required for close, distance, color, and peripheral vision, depth perception, and adjustment and focus.
  • Have basic warehouse, inventory management, or logistics experience.
  • Have working knowledge of computer hardware components and configurations, serial-number tracking, and product identification.
  • Understand return merchandise authorization, vendor returns, and shipping processes.
  • Organize work and prioritize competing demands.
  • Demonstrate attention to detail and accuracy in product verification, system transactions, data entry, and documentation.
  • Follow, interpret, and reinforce standardized processes and work procedures.
  • Troubleshoot and solve problems, escalate issues, and conduct root-cause analysis.
  • Have organizational and time-management skills to meet requirements.
  • Communicate clearly and professionally with vendors and carriers.
  • Work independently while collaborating effectively with a team.
  • Be familiar with warehouse management systems, Gmail, radio-frequency scanners, Microsoft Excel, Google Sheets, or data-entry software.
  • Lift and move hardware and packages weighing up to 50 pounds, with or without reasonable accommodation.

Responsibilities

  • Receive returns from drivers and open boxes to verify that returned items are correct and were sold by the company.
  • Process return merchandise authorizations and vendor returns, including sending defective, damaged, excess, or unsellable inventory back to suppliers and manufacturers.
  • Submit return merchandise authorization requests to vendors through portals, email, or required documentation.
  • Review department negative purchase orders for completeness, accuracy, and compliance with vendor requirements.
  • Maintain accurate records of return merchandise authorization submissions, approvals, and status changes.
  • Ensure required forms, confirmations, labels, and shipping records are complete and properly filed and documented.

About the Company

Parts Authority

Automotive aftermarket parts distributor

Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions serving repair shops, fleet operators, and wholesale distributors. It maintains a catalog of over 3 million parts covering more than 125 million applications and fulfills orders through a broad distribution network. The company leverages bulk buying, strong supplier relationships, and experienced leadership to secure favorable terms and fast delivery. Its goal is to provide reliable, cost-effective parts at scale while growing through acquisitions and expanding its service footprint.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hempstead, NY
Founded
1972

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