Community Health Systems

Operates acute care hospitals nationwide

Admitting Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeFL, USANo salary listedIn-person

About the Job

Requirements

0-2 years of admissions, customer service and/or public relations experience required
1-2 years of experience in a healthcare setting preferred

Responsibilities

Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

0-2 years of admissions, customer service and/or public relations experience required
1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
Proficiency in using electronic registration and order entry systems.
Knowledge of insurance verification and billing processes.
Ability to handle sensitive information with confidentiality and professionalism.
Strong attention to detail and organizational skills to ensure accurate documentation.
Excellent multitasking abilities to manage a fast-paced environment effectively.

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Franklin, TN
Founded: 1985

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