W

Wolters Kluwer

Offers professional information, software, and services

Senior Business Analyst - AI

Full-Time
$85.6k - $149.4k+ Bonus
Senior
Bachelor's, Master's, MBA
Dallas, TX, USA+2 moreMore locations: Chicago, IL, USA | Wilmington, DE, USA
HybridHybrid: 8 days/month in office at the listed locations; applicants may be required to attend an onsite interview.
ProductProduct Management
Company Historically Provides H1B Sponsorship

About the job

Requirements
  • A bachelor's degree or equivalent experience is required.
  • Seven or more years of experience in Product Ownership, Business Analysis, or related roles are required.
  • Experience working in Agile environments is required.
  • Experience coordinating across business, technology, QA, and operational stakeholders is required.
  • Strong prioritization and decision-making capability is required.
  • Ability to manage ambiguity in AI-driven systems is required.
  • Analytical thinking and problem-solving ability are required.
  • The role requires collaboration across business and technical teams.
  • The role requires foundational understanding of generative AI system behavior, including variability, hallucination risk, and prompt sensitivity.
  • The role requires judgment in balancing user feedback, business value, AI quality concerns, and technical feasibility.
  • The role requires ability to distinguish product issues, content gaps, AI behavior issues, defects, and user adoption needs.
  • The role requires ability to influence stakeholders and drive alignment without direct authority.
  • The role requires comfort operating in a developing AI product model where standards, ownership, and practices continue to mature.
Responsibilities
  • Own and manage the post-release product backlog for agentic AI solutions.
  • Continuously evaluate product performance and identify improvement opportunities.
  • Ensure AI products evolve in alignment with business objectives and user needs.
  • Drive ongoing optimization of AI capabilities after launch.
  • Intake and triage stakeholder feedback, bugs, and enhancement requests.
  • Define, prioritize, and maintain a clear, actionable backlog.
  • Balance competing priorities across defect resolution, AI performance improvements, and new features.
  • Lead release planning and prioritization decisions for live AI products.
  • Translate post-release feedback, usage patterns, defect trends, and business needs into prioritized backlog items.
  • Make backlog trade-off decisions across multiple live agentic AI products, balancing urgency, business value, user impact, and delivery capacity.
  • Act as the central point of coordination across business stakeholders, engineering and QA teams, AI Enablement, and AI Trainers.
  • Translate post-release feedback, business needs, and operational improvement opportunities into clear product requirements, user stories, and acceptance criteria.
  • Ensure alignment on priorities, timelines, and expected outcomes.
  • Coordinate with business subject matter experts, content owners, AI Enablement, AI Trainers, engineering, and QA so backlog items are understood and actionable.
  • Facilitate prioritization discussions where feedback, defects, content gaps, AI behavior concerns, and enhancement requests compete for delivery capacity.
  • Collaborate with AI Trainers and AI Enablement to incorporate AI behavior analysis and performance insights into backlog decisions.
  • Incorporate feedback into backlog prioritization.
  • Ensure improvements are driven by user feedback, usage patterns, and quality issues.
  • Leverage AI Trainer and AI Enablement expertise to analyze agent behavior, prompt sensitivity, grounding issues, response quality, and improvement opportunities.
  • Ensure AI-related issues are categorized as product defects, content gaps, prompt or behavior issues, user experience gaps, or training and adoption needs.
  • Serve as the primary decision-maker for product direction, prioritization, and trade-offs.
  • Ensure clear ownership of product outcomes after launch.
  • Own decisions about what gets fixed, enhanced, deferred, or escalated for live AI products.
  • Partner with business sponsors and stakeholders to keep post-release product decisions aligned to business value, user impact, and roadmap priorities.
  • Enable a distributed ownership model with clear backlog accountability per AI product.
  • Contribute to scalable practices for managing multiple concurrent AI products.
  • Manage a portfolio of typically two to four live agentic AI products concurrently, balancing priorities across them.
  • Help mature repeatable practices for intake, triage, prioritization, release planning, product health reviews, and transition to steady-state support.
Desired Qualifications
  • Experience working with AI/ML-enabled products or intelligent automation.
  • Familiarity with AI behavior evaluation, prompt iteration, or model output analysis.
  • Foundational understanding of generative AI concepts such as large language models, retrieval-augmented generation, and prompt-driven workflows.
  • Experience in platform, SaaS, or enterprise product environments.
  • Experience translating user feedback, performance data, or support trends into actionable product improvements.
  • Business, technology, or related-field degree preferred.
  • MBA or advanced degree preferred.

About the company

W

Wolters Kluwer

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Wolters Kluwer is a global provider of professional information, software solutions, and services for professionals in legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare. Its products are offered on a subscription basis and include software tools and access to professional information, plus consulting and one-time reports. The software and information help clients improve financial performance, comply with regulations, and manage ESG and other risk areas; ESG solutions support sustainability goals and risk management. The company integrates software, content, and expert guidance rather than relying on a single product, and it operates in a specialized market with a strong emphasis on regulatory compliance and ethical practices. Wolters Kluwer’s goal is to help customers perform better, stay compliant with evolving rules, and manage risk in a responsible, transparent way.

Company Size

10,001+

Company Stage

IPO

Headquarters

Alphen aan den Rijn, Netherlands

Founded

1835

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Simplify's Take

What believers are saying

  • June 2026 OpenAI collaboration expands trusted Expert AI across healthcare, tax, legal.
  • August 2026 revenue grew four percent in constant currency, despite weaker reported euro translation.
  • September 2026 product launches in Wiz, CCH Axcess, and legal AI deepen workflow lock-in.

What critics are saying

  • Thomson Reuters and Harvey are racing legal AI, compressing Wolters Kluwer's pricing power.
  • The Uddin antitrust case exposed publisher scrutiny; similar claims can resurface quickly.
  • OpenAI dependence and model costs threaten margin expansion if AI usage scales faster than monetization.

What makes Wolters Kluwer unique

  • Wolters Kluwer's Expert AI blends proprietary content, expert validation, and governed workflows.
  • UpToDate, CCH Axcess, and LEX embed AI directly into regulated professional tasks.
  • Its LegalVIEW and compliance databases create switching costs competitors cannot easily match.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Hybrid Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Parental Leave

Growth & Insights and Company News

6 month growth

-1%

1 year growth

1%

2 year growth

1%
Associated Press
Oct 30th, 2026
Wolters Kluwer sells German consumer tax unit Steuertipps to Buhl Data for $45M

Wolters Kluwer has agreed to sell its German consumer tax business, Wolters Kluwer Steuertipps GmbH (Steuertipps), to Buhl Data Service GmbH for €40 million. The sale lets its Tax & Accounting division focus on professional markets, where the company sees the strongest opportunities for synergies, sustainable long-term growth, and returns. Steuertipps is expected to generate unaudited gross revenues of about €30 million in 2026. The deal is expected to close in the next few days. Wolters Kluwer, headquartered in Alphen aan den Rijn, the Netherlands, reported 2025 annual revenues of €6.1 billion.

Yahoo Finance
Oct 26th, 2026
IFFCO Tokio picks Wolters Kluwer's CCH Tagetik for Ind AS 117 and Ind AS 116 compliance

IFFCO Tokio General Insurance has chosen Wolters Kluwer's CCH Tagetik platform to meet Ind AS 117 and Ind AS 116 reporting requirements, the companies announced in Mumbai on October 26, 2026. The move comes as India's insurance sector prepares to adopt Ind AS 117, the country's insurance contracts accounting standard, which is aligned with IFRS 17. The standard aims to improve transparency, comparability, and governance across insurers. IFFCO Tokio will use CCH Tagetik as a single platform for both standards, disclosures, and financial reporting. It will replace fragmented reporting processes and aim to improve data accuracy, governance, and audit readiness. "As insurers address increasingly complex reporting needs, the ability to bring multiple standards onto a single platform becomes essential," said Nishant Vyas, general manager of CCH Tagetik India at Wolters Kluwer.

TMCnet
Oct 26th, 2026
Wolters Kluwer expands agentic tax and audit capabilities in CCH Axcess

Wolters Kluwer expands agentic tax and audit capabilities in CCH Axcess TMCnet News [October 26, 2026] | / | Wolters Kluwer expands agentic tax and audit capabilities in CCH Axcess Wolters Kluwer Tax & Accounting today unveiled new agentic capabilities for tax planning, fixed asset, and audit capabilities in CCH Axcess(TM) at CCH Connections 2026 in Orlando, reinforcing the platform as the place where tax and audit work gets done. With recently announced agentic tax preparation, work can move in one platform from client documents to a prepared return, from the return to a planning recommendation, and from engagement documents to audit planning and risk assessment. Expert AI agents prepare, check, and advance the work; professionals review, decide, and remain accountable. What's new in CCH Axcess Tax work that arrives prepared. Agentic tax preparation prepares individual returns from client documents and prior-year data, including K-1 data, and flags what needs review. New fixed asset capabilities bring depreciation updates directly into the return, reducing manual reconciliation. Planning that starts with the completed return. CCH Axcess Tax Planner uses Expert AI to turn a completed return into planning recommendations, modeling scenarios around client goals with trusted tax calculations. Professionals decide what to bring to the client. Audit that starts with suggested risks. Agentic audit capabilities analyze engagement documents, surface potential risks, and generate reviewable outputs for planning and risk assessment, while auditors apply professional judgment and skepticism. Together with financial statement preparation through the recent partnership with Inscope, they are the latest additions to the end-to-end agentic audit experience in CCH Axcess. Unveiled on stage, live at the showcase In the opening general session, Jason Marx, CEO, Wolters Kluwer Tax & Accounting, joined by his keynote guest, Jen Leary, CEO of CliftonLarsonAllen (CLA), framed "the work before the work" (the hours firms spend gathering documents, keying data, and checking it again) as a capacity problem, not a capability problem. Cathy Rowe, Executive Vice President and Segment Leader, U.S. Professional Market, joined by Joel Morris, Vice President and Segment Leader, Research & Advisory, then unveiled the new capabilities on stage and showed how CCH Axcess puts that capacity back in firms' hands. Throughout the conference, attendees can see these Expert AI agents in action at the CCH Axcess showcase: preparing a return, turning it into a tax planning scenario, and moving an audit forward. "As AI becomes more capable, human judgment does not become less valuable. It becomes more valuable," Marx said. "We have the opportunity to give something important back to this profession: time, capacity, and room for people to do the work that made them choose this profession in the first place." One agentic platform, connected work Agentic AI is only as useful as the context it can see. Because tax, advisory, audit, workflow, and client collaboration work in one platform, with the firm's data, permissions, and controls, Expert AI agents can move work from one step to the next rather than speed up a single task. And because sounding right is not enough in professional work, Expert AI is grounded in authoritative CCH content, so professionals can see the sources, how the numbers were calculated, and where their judgment is required. "What firms are seeing this week is AI that rolls up its sleeves and carries the work forward alongside them," Rowe said. "Preparers spend less time keying and more time reviewing, auditors spend more time on judgment, and the time that comes back goes where clients value it most: earlier conversations, proactive planning, and better advice." For more information, visit the CCH Axcess website. About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information solutions, software and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. Fog Computing World help its customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt (ADR) program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY). For more information, visit www.wolterskluwer.com, follow Fog Computing World on LinkedIn, Facebook, YouTube and Instagram. View source version on businesswire.com: https://www.businesswire.com/news/home/20261026653106/en/ [ Back To TMCnet.com's Homepage] |

Yahoo Finance
Oct 22nd, 2026
Wolters Kluwer and Inscope bring agentic financial statement prep to CCH Axcess

Wolters Kluwer Tax & Accounting has partnered with Inscope, an AI-native financial statement platform, to add agentic financial statement preparation to its CCH Axcess software. The tool helps accounting firms draft, review, and finalize statements for audits, reviews, and compilations, while final sign-off stays with the firm. Firms can roll forward prior-year statements, generate drafts from trial balance data, check footing and consistency, and keep an audit trail tying every number to the trial balance. Inscope says firms using its solution reach a first draft 70% faster and spend 90% less time on review. The feature is available now to US firms using CCH Axcess and CCH ProSystem fx Audit. It will be shown at the CCH Connections Conference in Orlando, October 25–28.

Accounting Today
Oct 16th, 2026
Congress extended disaster tax relief. Which returns deserve a second look?

Congress extended disaster tax relief. Which returns deserve a second look? Published October 16, 2026, 1:16 p.m. EDT Updated October 16, 2026, 5:02 p.m. EDT If your clients suffered disaster losses or expect wildfire settlements, their returns deserve a second look. Intuit's new program connects industry experts with accounting students to bridge the talent gap and prepare them for CAS careers. Of counsel Mark Friedlich, Esq., CPA, is the former vice president of U.S. government affairs at Wolters Kluwer Tax & Accounting and now leads Friedlich Law... Read full bio