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Nebius

Runs GPU clouds for AI training and deployment

Head of Data Center IT Infrastructure

IT OperationsConfirmed live in the last 24 hours
Full-timeIndiaNo salary listed

About the Job

Requirements

  • At least 10 years of data center IT operations experience, including hands-on infrastructure support.
  • At least 5 years of experience leading managers across multiple sites or countries.
  • Experience taking new data centers or clusters from build into operations.
  • Deep operational knowledge of return merchandise authorization, asset management, and spare planning at scale.
  • Familiarity with graphics processing unit and high-performance computing infrastructure and its failure modes.
  • Experience owning service-level agreements and operational-level agreements and responsibility assignment matrices between infrastructure teams; strong Information Technology Infrastructure Library and Information Technology Service Management grounding.
  • Vendor and contract management experience with colocation providers, field-service vendors, and original equipment manufacturers.
  • Experience building and scaling teams.
  • Fluent English.
  • Readiness to travel.

Responsibilities

  • Define and run the support model per site, including 24/7 Level 1 and Level 2 on-site coverage, Level 3 support, and on-call/duty coverage; serve as the final escalation point for critical incidents; conduct root cause analyses and implement preventive actions.
  • Own post-acceptance change management, including upgrades, migrations, maintenance windows, and decommissioning.
  • Ensure availability and performance of compute, storage, and network infrastructure in operation.
  • Own operational readiness for every new data center, including staffing, access, tooling, monitoring, ticketing, spare parts, and documentation.
  • Define acceptance criteria and handover from the project team, and sign off on acceptance into operations.
  • Own the global asset lifecycle, including intake, configuration management database accuracy, audits, decommissioning, and electronic waste.
  • Own return merchandise authorization end to end, including original equipment manufacturer channels, warranty terms, and partner/franchise integrations.
  • Set spare-zone standards and stock levels per site, balancing spares against failure rates and service-level agreements.
  • Own service-level and operational-level agreements with platform, storage, network, and internal teams.
  • Manage colocation, field-service, outsourcing, and original equipment manufacturer relationships, including scope, service-level agreements, performance, and disputes.
  • Manage and report operational key performance indicators, risks, and capacity to senior management and colocation tenants.
  • Design the organization and forecast headcount from the data center launch pipeline; own the hiring pipeline, including job descriptions, interview loops, recruiters, outsourcing, and internships.
  • Own ITDC processes, standard operating procedures and runbooks, documentation, and Jira/Confluence standards; develop competency and training frameworks.
  • Ensure audit readiness, security posture reviews, data center access management, and environmental, health, and safety adherence.

Desired Qualifications

  • Experience with GB200/GB300-class liquid-cooled deployments, including direct liquid cooling and coolant distribution unit operations.
  • Experience with franchise or outsourced data center operating models.
  • Audit experience.
  • ITIL or Project Management Professional certification.

About the Company

Nebius

Runs GPU clouds for AI training and deployment

Nebius runs an AI cloud for developers, researchers, and enterprises that train models and put them into production. Its AI Cloud combines GPU computing, storage, networking, and managed services, while Token Factory runs models through an API so teams do not manage the underlying servers. Customers rent computing and storage at usage rates or reserve capacity, choosing resources that fit short experiments or sustained production workloads. Beyond the cloud, the group owns Avride, which develops autonomous vehicles and delivery robots, and TripleTen, which teaches technical skills for people changing careers. The publicly listed group is headquartered in Amsterdam, Netherlands.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1997

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